Login Specialist - Eurofins PSS Insourcing Solutions, LLC

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

Eurofins J3 Resources, Inc is looking for a Login Specialist to join our Pasadena, TX site! 

The Login Specialist ensures efficient and accurate running of a fast-paced laboratory tasks, including sample receipt/processing, interaction with clients, and the review and submittal of reporting. This position will require a high level of focus, detail-oriented accuracy and the ability to multitask. 

Essential Duties and Responsibilities:

Laboratory Operations

• Perform Work Functions and Keep Records as per Approved SOP’s and/or Laboratory Policies
• Receive/Login Samples
• Generate Sample Reports/Invoices
• Manage Open Orders/Workflow
• Identify and Record Nonconformities on Corrective Action Requests (CAR) and on Preventive Action Requests (PAR).
• Correct Nonconformities and Potential Nonconformities
• Act as Liaison between Customers & Lab to Facilitate Completion of Work

Administrative Operations 

• Greet/Welcome Walk-In Customers
• Monitor and Respond to Customer Requests
• Answer Phones and Screen Incoming calls for management 
• Direct Lab Inquires to Lab
• Administrative Support to Managers/Supervisors
• Assist in Planning Staff Meetings/Birthday Celebrations
• Monitor office and kitchen supply inventory

• Excellent computer skills with Microsoft Office Suite experience (data entry)
• Previous customer service experience (1-2 years of experience preffered)
• Proven office organizational, administrative skills
• No college degree required

Candidates currently living within a commutable distance of Pasadena, TX are encouraged to apply. 

This role will be full-time with two shifts available with overtime as needed:

• Monday - Friday, 8:00 a.m. - 5:00 p.m.
• Monday - Friday, 9:00 a.m. - 6:00 p.m. 

Salary Range: $15.00 - $17.00 per hour with benefits, PTO and company matching 401K plan.

Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business section, and geographic location.

We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

Find out more in our career page: https://careers.eurofins.com/

Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.