Logistics Claims Resolution Coordinator - BTI Solutions
Coppell, TX
About the Job
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
Logistics Claims Resolution Coordinator
Job Description:
Work Location: 240 Dividend Dr, Coppell, TX, USA
Work Schedule: Hybrid- 4 days in office, 1 day WFH (Monday - Friday 9am - 5:30pm 1 day)
Years of Experience and Education:
Some college and 5+ years of experience
Top Three Skills:
Data analysis, claims experience, leadership experience
PURPOSE OF POSITION:
Briefly summarize the key responsibilities of the position and why this position exists.
At Samsung, we are committed to delivering a best in class experience in all aspects of our business. The Logistics Team is no exception. Samsung Electronics America's Logistics Team is responsible for ensuring cost efficient, on time product delivery to our customers, to meet forecasted demand by the Sales Subsidiary. To accomplish this objective, Logistics collaborates with Sales Teams, Marketing Teams, and with the Samsung Global Operations Center. Information is managed using spreadsheets, email, SAP, and Samsung Systems and Tools.
The Logistics Claims Specialist is responsible for gathering potential claims information from the operations teams in an accurate and timely manner. The specialist will review all claims data and leverage cross functional team interaction to investigate and determine if an event should be submitted as a claim. Then keep track of all claims activity, including monitoring each step of each claim and documenting claim closure. This should include capturing data in a way that can be used to improve the claims process. Confirm submittal of claims to vendors and insurance company for reimbursement, track claims aging, documenting corrective actions, close out claims and communicate with the operation such that all related inventory adjustments can be made.
This position is critical to the Logistics department: as an operational department with time sensitive daily executables needed to deliver products to customers, the claims specialist must drive claims to completion in a timely way, to ensure minimal impact to operations and inventory management.
The Logistics Claims Specialist will report to the Claims Manager. This is a highly collaborative role within the Logistics department as well as with multiple Client departments and customers.
DUTIES AND RESPONISIBLITIES
State the major activities and job results for which the position is responsible.
• Manage the resolution of claims through collaboration with Carriers, Customer Support, Security, Operations, Accounting and Supply Chain.
• Research and obtain supporting documentation.
• Make a recommendation on the best course of resolution.
• File claims with carriers and ensure all claims are successfully resolved.
• Develop excellent working relationships with logistics team, business teams and insurance company.
• This position plays a critical role ensuring that the transportation & logistics group meets or exceeds customer needs and business objectives. No task is too big or too small if it supports driving customer satisfaction and business requireme
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate - measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions' largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
Logistics Claims Resolution Coordinator
Job Description:
Work Location: 240 Dividend Dr, Coppell, TX, USA
Work Schedule: Hybrid- 4 days in office, 1 day WFH (Monday - Friday 9am - 5:30pm 1 day)
Years of Experience and Education:
Some college and 5+ years of experience
Top Three Skills:
Data analysis, claims experience, leadership experience
PURPOSE OF POSITION:
Briefly summarize the key responsibilities of the position and why this position exists.
At Samsung, we are committed to delivering a best in class experience in all aspects of our business. The Logistics Team is no exception. Samsung Electronics America's Logistics Team is responsible for ensuring cost efficient, on time product delivery to our customers, to meet forecasted demand by the Sales Subsidiary. To accomplish this objective, Logistics collaborates with Sales Teams, Marketing Teams, and with the Samsung Global Operations Center. Information is managed using spreadsheets, email, SAP, and Samsung Systems and Tools.
The Logistics Claims Specialist is responsible for gathering potential claims information from the operations teams in an accurate and timely manner. The specialist will review all claims data and leverage cross functional team interaction to investigate and determine if an event should be submitted as a claim. Then keep track of all claims activity, including monitoring each step of each claim and documenting claim closure. This should include capturing data in a way that can be used to improve the claims process. Confirm submittal of claims to vendors and insurance company for reimbursement, track claims aging, documenting corrective actions, close out claims and communicate with the operation such that all related inventory adjustments can be made.
This position is critical to the Logistics department: as an operational department with time sensitive daily executables needed to deliver products to customers, the claims specialist must drive claims to completion in a timely way, to ensure minimal impact to operations and inventory management.
The Logistics Claims Specialist will report to the Claims Manager. This is a highly collaborative role within the Logistics department as well as with multiple Client departments and customers.
DUTIES AND RESPONISIBLITIES
State the major activities and job results for which the position is responsible.
• Manage the resolution of claims through collaboration with Carriers, Customer Support, Security, Operations, Accounting and Supply Chain.
• Research and obtain supporting documentation.
• Make a recommendation on the best course of resolution.
• File claims with carriers and ensure all claims are successfully resolved.
• Develop excellent working relationships with logistics team, business teams and insurance company.
• This position plays a critical role ensuring that the transportation & logistics group meets or exceeds customer needs and business objectives. No task is too big or too small if it supports driving customer satisfaction and business requireme
Source : BTI Solutions