Logistics Coordinator - Genesee and Wyoming Railroad

SUMMARY:

The person in this position ensures that the processes and procedures for cross-functional activities are seamless and standardized, to support both international operations and the needs of our customers.

 RESPONSIBILITIES:

• Act as point person for all communication with customers
• Receive source documents and check them for accuracy
• Coordinate cross-department efforts for proper billing
• Enter data into Wabtec software system: TMS, BI
• Oversee waybills for customer shipments; manage car inventory to reduce car-hire expenses
• Tracks and monitors customer shipments and proactively works to resolve issues delaying shipments.
• Maintain relationships with partner railroads and troubleshoot delayed railcars.
• Proactively communicate relevant information to internal team and external customers
• Coordinate cross-department efforts for proper billing
• Resolves complex service and system issues, as well as other problems that may arise
• Generate car management reports.
• Maintain CGR boxcar fleet and car assignments.
• Ensures shipments are Customs compliant and follows up with brokers/customers as needed.
• Interacts with Custom’s Automated Commercial Environment (ACE) system and manifests Ocean Bills of Ladings.
• Actively engage in company safety culture
• Assist with other projects and perform other duties as assigned

REQUIRED SKILLS AND/OR EXPERIENCE:

• Knowledge of railroads, billing, and paperwork
• Knowledge of Wabtec TMS and Business Intelligence (BI) tools.

REQUIRED EDUCATION AND/OR CREDENTIALS:

• High school diploma or GED
• Five years of relevant experience with at least two years experience working in an import/export role.
• Flexibility to work weekends and holidays, as needed.

This position is employed by the specific entity set forth in the job posting.

Genesee & Wyoming Inc. and its subsidiary companies do not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other protected status under federal, state or local laws.