Logistics Coordinator - Milo's Tea Company

COMPANY OVERVIEW

Milo’s Tea Company is one of the fastest growing beverage companies in the US. Our culture and operations are built on the belief that we can make a difference in the world. That’s why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world class operations and decades-long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products. 

• We are the #1 and fastest growing brand in the Refrigerated Tea Category in the nation.

• Our core mission is that we put people and the planet first and by doing this, it will be good for our business.

• We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.

• Our Company is women-led and strongly committed to Diversity, Inclusion and Belonging.

• We are committed to annual charitable giving by delivering upon our 1% profit pledge.

• We are Platinum Certified in Zero Waste Manufacturing; recycling, reducing, and reusing 95% of waste at all facilities.

Being a part of the Milo’s TEAm, you’ll get to collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the work they’re doing.

And as a "People First" company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race or creed.  Some of the great things offered that reflect our commitment include:

• Competitive salary with bonus opportunities for various roles

• 100% employer paid medical premium for our associates and their families

• Free Mental Health, Financial Wellness, and Legal Counseling benefits

• 401K with a company match

• Company paid Life Insurance

• Tuition reimbursement assistance

• Continuous learning opportunities through various platforms and resources

• A robust parental leave program

• Care Relief Fund to help Associates in need

• Associate Assistance Program

• Paid volunteer time

Position Summary

Prepares, routes, manages, reviews and communicates customer orders to the warehouse and transportation teams to ensure on-time pick-up and delivery.

Responsibilities

• Gather basic reliability data from field studies or database and correlates the data for analysis.
• Receive incoming sales orders by fax, email and EDI and enter orders accordingly.
• Ensure all orders are processed correctly in Sage X3 ERP system.
• Work with Replenishment Analyst to coordinate incoming orders, and order revisions which may
  present opportunities to better serve our customers.
• Communicate, verify, and schedule carrier appointments for pick and deliveries, review orders for
  delivery date and quantities according to established guidelines.
• Communicate with distributors and retailers as necessary for confirmation of orders, changes,
  lead times and product availability.
• Utilize customer's web portals to obtain appointments for DC deliveries.
• Communicate order inaccuracies received from a customer to Management.
• Provide appointments and maintain schedule for pickups for outbound shipments.
• Communicate and coordinate Customer orders and adjustments with the Production
  Planner.
• Provide appointments and maintain schedule for pickups for outbound shipments.
• Uphold and manage team participation in all Corporate Responsibility programming including
  recycling, social advocacy and MMAD volunteering opportunities.
• Utilize problem solving skills to recommend changes to improve processes and procedures that
  result in improved operations and or customer satisfaction.

Qualifications:

• Associate's or Bachelor's degree in a related field; or three years related experience and/or training; or equivalent combination of education and experience
• Three years' experience with any accounting software; user level training with Internet Software, MS Access Database and MS Excel Spreadsheet software