Logistics Coordinator - Ursus, Inc.

RESPONSIBILITIES:

The following outlines the essential functions of the Logistics Coordinator role. Management may assign or reassign duties as necessary.

Fulfilment & Logistics:

• Enter and fulfill daily orders.
• Track orders and maintain freight records; handle disputes as needed.
• Update internal inventory trackers and assist with monitoring inventory levels.
• Engage in daily communication with warehouse locations and monitor email correspondence.
• Investigate and resolve shipping discrepancies, variances, and damages.
• Provide timely responses to customer inquiries and issues related to orders.
• Assist in preparing logistics and inventory reports (e.g., freight cost analysis).
• Support month-end reconciliations to ensure accurate order recording.
• Accurately process customer orders, including data entry into relevant portals.
• Communicate with freight providers to trace and track shipments.
• Prepare necessary shipping documents (BOLs, packing slips, invoices).
• Proactively address product or service issues with relevant departments.
• Verify data against source documents and organize paperwork accordingly.

QUALIFICATIONS:

• High school diploma or equivalent; Associate degree in Logistics or Business preferred.
• 2-3 years of experience in logistics, operations, or transportation preferred.
• Strong organizational and analytical skills; detail-oriented.
• Excellent customer service and interpersonal skills.
• Good judgment and ability to make prompt decisions.
• Creative and adaptable team player.
• Commitment to high standards and excellence.
• Proficient in Microsoft Office; intermediate Excel skills required.
• Experience with NetSuite preferred.
• Knowledge of relevant shipping and transportation regulations preferred.

PHYSICAL REQUIREMENTS:

• Ability to operate a computer and office equipment.
• Capacity to sit for extended periods.

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