Logistics Loss Prevention Investigator Fri-Sun 6am-5:30pm (Maryland, MD, US, USA_521681) - Sephora

Job ID: 253954
Location: Maryland Distribution Center
Address: 4622 Mercedes Drive, Maryland, MD 21017, United States (US)
Hourly/Salaried: Hourly (Non-Exempt)
Full Time/Part Time: Full Time
Position Type: Regular

 Schedule: Friday-Sunday, 6am-5:30pm

This position is based within a Sephora distribution Center, and is responsible for the detection, apprehension, or deterrence of Employee and third party activity that would otherwise result in a loss to company assets. Logistics LP Agents assist in promoting and monitoring compliance to company policies and procedures related to theft prevention, safety and inventory control while maintaining a professional attitude with sincerity and integrity. Further promotes awareness and training within various areas of operational execution.

JOB RESPONSIBILITIES

• Identify and report, to direct supervisor, theft or company policy violations committed by employees.
• Identify, observe, and apprehend or deter individual(s) for committing external theft.
• Review exception reports and inventory reporting in assigned distribution center to detect internal/external dishonest activity. Assist with internal investigations and interviews.
• Understand and maintain strict compliance with the law and Sephora policies concerning investigations, apprehensions, search and seizure and the preservation of evidence.
• Work physical surveillance on the production floor and other areas of company property, as well as through the building’s CCTV system.
• Effectively perform job functions while working independently.
• Testify in court concerning any case, criminal or civil wherein the company is a party in interest.
• Participate in the inventory process as well as any applicable shrink reduction plans.
• Participate in the training of warehouse associates both individually and within meeting or group settings.
• Maintain Loss Prevention awareness and promote available resources (iCARE).
• Perform checklists and audits and communicate findings with leadership and supervisor.
• Complete all Sephora Loss Prevention training requirements.
• Develop and maintain a professional relationship with all warehouse personnel, Loss Prevention personnel, guard staff, local law enforcement agencies and other retailers.
• Serve as a trainer and mentor for new and existing Agents, as well as Security Guard staff.
• Review and approve Security Guard staff schedules within assigned distribution center.

Knowledge and skills required:

• Strong written, verbal, interviewing, listening and interpersonal communications skills.
• Intermediate computer skills.
• Ability to make appropriate quick decisions in potentially stressful situations.
• Aptitude to de-escalate volatile and possibly dangerous situations.
• Capacity to work well without direct supervision.

Experience Desired:

• Minimum of 2 years of Loss Prevention experience in a retail environment, preferably some experience within Supply Chain.

Minimum Education Level:

• High School graduate or equivalent.

Starting base pay is $23.00 - $24.60/hr. Certain work schedules may also be eligible for shift differential pay.   

Sephora will consider for employment all qualified applicants, including those with a criminal history, consistent with applicable laws and “fair chance” ordinances. If you have a disability and need assistance in the application or interview process, please speak with your recruiter.