Logistics Operations Analyst, Kuiper Transportation - Amazon

Description Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Candidates must be 18 years or older with the ability to understand and adhere to all job requirements and safety guidelines. The starting pay for this role in Washington State is up to $32/hour and employees are eligible for incremental raises based on tenure. A full range of medical, financial, and/or other benefits are provided. This information is provided per the Washington State Pay Transparency Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site. Key job responsibilities - Monitor defined transportation activities or shipping/receiving/warehousing/inventory and related activities and ensures they are following defined SOPs - Perform logistics processes involving booking, track/trace, import/export commercial invoices/packing lists and related logistics functions - Accurately track freight forwarding and other automated system data and milestone activity within service provider platforms - Document defined metrics and data related to just-in-time and next flight out urgent shipments in a global logistics environment - Identify transportation exceptions and follow defined escalation/notification processes to support Kuiper business teams - Expeditiously gather situation information and data to effectively communicate status of cargo during critical and/or emergency transportation events or activities - Perform work on site daily in a rotational shift configuration which may include day, evening, night, weekend and holidays, as business needs require - Perform audit processes to ensure data accuracy in all program dashboards and metrics - Represent Kuiper Transportation with internal and external 3PL and Amazon partners and establish proactive communication to inform stakeholders of status of Kuiper shipments - Work in partnership with internal and external logistics teams while providing excellent customer service in a professional business environment - Respond with business urgency to telephone, e-mail and automated requests and follow-up on open items requiring action - Review SOPs and transportation maps and identify any anomaly or deviation from defined processes or routes - Utilize telephonic and / or automated systems to communicate with transportation providers and others - Read and comprehend basic Standard Operations Procedures and geographical maps Basic Qualifications - High school diploma or equivalent - 1+ years in supply chain, operations, freight desk or logistics control tower or related experience - 2+ years working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - With or without reasonable accommodations, stand/sit for up to 8-10 hours (with breaks), and able to frequently perform work onsite 100% Preferred Qualifications - Excellent communication and leadership skills - Experience with a TMS/SAP or other automated logistics program or software and/or manual shipment tracking methodology - Experience working proactively and independently - Prioritize multiple tasks and assignments effectively Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $48,880/year in our lowest geographic market up to $72,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.