Logistics Operator - DT Professional Services

Job Description:
DT Professional Services is seeking a Logistics Operator to join our team in Woodland Hills, CA! The idea candidate will be responsible for effectively and efficiently handling computer equipment in the IT Fulfillment Center, including but not limited to distributing all incoming and outgoing inventory and IT equipment from multiple couriers and communicating as needed with vendors, businesses, and courier for proper processing.

Responsibilities:

• Packing, preparing, and prioritizing IT equipment for on time shipment of orders and communicating issues to vendors, sender, and management.
• Receiving, material handling, warehousing and distribution operation activities within the Fulfillment Center.
• Auditing information and quantities on all documentation against shipment or receipt, including computer hardware and peripherals and indicates any discrepancies.
• Issuing and tracking RMAs, salvage and end of lease (EOL) processing of computer equipment
• Performing all warranty replacements in regards to Laptop bags, printers, docking stations, monitors, and Plantronics headsets.
• Utilizing the vendor websites to place the warranty requests and tracking/monitoring replacement products to place back into stock and update stock counts.
• Utilizing the Services Now request system to fulfill tickets based on fulfillment/hot swap requests.
• Reaching out to the customer to confirm shipping address and asking any additional questions when needed.
• Managing and maintaining all computer and peripheral inventory within the warehouse. This includes monthly site scans to validate proper stock audits, and ordering additional inventory to meet demand.
• Testing all returned monitors and docking stations, MiFi devices, and peripheral cables to add to deployable inventory once functionality is validated.

Basic Qualifications:

• High school diploma or equivalent
• Able to lift up to 50 lbs.
• Able to use Material Handling Equipment (pallet jack, shrink wrapping machine, scanner)
• Good communication and written skills
• Basic computer skills and basic Microsoft Word and Excel skills

The compensation range for this position: $16.00 - $18.00 an hour.

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