Logistics Specialist 4 at TEKsystems

Description:

Pay Rate: $32.00

Work Location: 240 Dividend Dr Coppell TX USA

Work Schedule: Hybrid- 4 days in office 1 day WFH Monday - Friday 9am - 5:30pm 1 day

Years of Experience and Education:

Some college and 5 years of experience

Top Three Skills:

Data analysis claims experience leadership experience

PURPOSE OF POSITION:

Briefly summarize the key responsibilities of the position and why this position exists.

At Samsung we are committed to delivering a best in class experience in all aspects of our business. The Logistics Team is no exception. Samsung Electronics Americas Logistics Team is responsible for ensuring cost efficient on time product delivery to our customers to meet forecasted demand by the Sales Subsidiary. To accomplish this objective Logistics collaborates with Sales Teams Marketing Teams and with the Samsung Global Operations Center. Information is managed using spreadsheets email SAP and Samsung Systems and Tools.

The Logistics Claims Specialist is responsible for gathering potential claims information from the operations teams in an accurate and timely manner. The specialist will review all claims data and leverage cross functional team interaction to investigate and determine if an event should be submitted as a claim. Then keep track of all claims activity including monitoring each step of each claim and documenting claim closure. This should include capturing data in a way that can be used to improve the claims process. Confirm submittal of claims to vendors and insurance company for reimbursement track claims aging documenting corrective actions close out claims and communicate with the operation such that all related inventory adjustments can be made.

This position is critical to the Logistics department: as an operational department with time sensitive daily executables needed to deliver products to customers the claims specialist must drive claims to completion in a timely way to ensure minimal impact to operations and inventory management.

The Logistics Claims Specialist will report to the Claims Manager. This is a highly collaborative role within the Logistics department as well as with multiple Client departments and customers.

DUTIES AND RESPONISIBLITIES

State the major activities and job results for which the position is responsible.

- Manage the resolution of claims through collaboration with Carriers Customer Support Security Operations Accounting and Supply Chain.

- Research and obtain supporting documentation.

- Make a recommendation on the best course of resolution.

- File claims with carriers and ensure all claims are successfully resolved.

- Develop excellent working relationships with logistics team business teams and insurance company.

- This position plays a critical role ensuring that the transportation logistics group meets or exceeds customer needs and business objectives. No task is too big or too small if it supports driving customer satisfaction and business requirements.

PERFORMANCE STANDARDS

- Target claims closure within KPI window.

- Submit claims with all relevant documentation accurately and on time.

REQUIRED KNOWLEDGE EDUCATION AND/OR EXPERIENCE:

List the special skills technical knowledge certification experience or education a person would need to assume this position.

- Minimum of 2 years of experience processing transportation and warehouse claims preferably in a small parcel environment.

- Undergraduate Degree in Business Supply Chain Logistics or similar.

- Efficient in Microsoft Office suite - excel outlook word.

- Experience in SAP a plus.

- Ability to navigate a claims database.

Necessary Skills / Attributes

- Demonstrated analytical organizational problem solving and creative thinking skills.

- Ability to effectively prioritize workload in a fast paced frequently changing environment.

- Excellent Social and Communications skills written verbal.

- Must be comfortable working in a multi-cultural business environment.

- May have to support operation with after standard work hours and on weekends.

- Exhibit composure under pressure.

- Strong Math communication and organizational skills.

- Excellent attention to detail.

- Ability to interact with all levels of Management including executives.

Beeline Job Description

Summary:

The main function of a logistics specialist is to coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. A typical logistics specialist is responsible for reviewing and distributing production work and shipment schedules and compiling reports on inventory levels cost etc.

Job Responsibilities:

Review and approve documents materials and products and monitor work processes in order to assess completeness accuracy and conformation to standards and specifications.

Review and approve documents such as production schedules work orders and staffing tables to determine personnel and materials requirements and material priorities.

Confer with department supervisors and other personnel to assess progress and discuss needed changes.

Revise production schedule when required due to design changes labor or material shortages or other interruptions.

Distribute production schedules and work orders to departments.

Confer with establishment personnel vendors and customers to coordinate production and shipping activities and resolve complaints or eliminate delays.

Skills:

Verbal and written communication skills attention to detail problem solving and interpersonal skills.

Strong ability to analyze costs related to manufacturing labor and materials.

Strong ability to accurately document and record customer/client information.

Strong leadership and mentoring skills necessary to provide support and constructive performance feedback.

Strong knowledge of applicable laws and regulations related to shipping and production.

Previous experience with computer applications such as Microsoft Word and Excel.

Education/Experience:

High school diploma or GED required.

8-10 years related experience required.

Skills:

logistics

Experience Level:

Intermediate Level

o  

Eligibility

requirements apply to some benefits and may depend on your job classification

and length of employment. Benefits are subject to change and may be subject to

specific elections, plan, or program terms.  If eligible, the benefits

available for this temporary role may include the following: 

§  Medical,

dental & vision 

§  Critical

Illness, Accident, and Hospital 

§  401(k)

Retirement Plan – Pre-tax and Roth post-tax contributions available 

§  Life

Insurance (Voluntary Life & AD&D for the employee and dependents) 

§  Short

and long-term disability 

§  Health

Spending Account (HSA) 

§  Transportation

benefits 

§  Employee

Assistance Program 

§  Time

Off/Leave (PTO, Vacation or Sick Leave) 

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.