Loss Prevention Officer - Omni Hotels & Resorts

The Homestead

Our employees are what make The Omni Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.

This position ensures that all hotel guest, associates and hotel property are maintained in a safe and secure environment.

• Performs Security rounds of the hotel as follows:
• All restaurants
• All lobby areas and the Associates Entrance Garage, Convention Center, Banquet level
• All guest floors
• Executive Offices
• Service levels. (back of the house areas)
• Visits all locations requiring special attention as frequently as required.
• Responds immediately to those emergency incidents and Security requests to which he is assigned.
• Ensures maximum guest, associates, and hotel safety and security at all times.
• Is courteous, tactful, and helpful, but firm in enforcing hotel policies and procedures.
• Reports in writing on all activities during each shift before leaving the hotel, with oral reports and emergency notifications delivered as directed by the established Security procedures.
• Performs duties as assigned by the Director of Security, Assistant Director of Security, Security Supervisor, and responds to directions from any Executive Committee member or Assistant Manager.
• Creates and maintains the highest standards of Security at all times, begin professional in attitude, appearance, and application.
• Checks associates leaving and entering the hotel at the beginning and end of shift, or at any time when an associate leaves the hotel.  Collects all package passes and inspects parcels taken from the hotel.
• Monitors the Security of the receiving dock.
• Confiscates all unauthorized parcels etc., and notifies the Director of Security and the appropriate department head.
• Checks all I.D's of the hotel staff and provides information and direction upon proper identification of all job applicants, salesmen, etc.  Notifies the department head involved for permission for non-staff personnel to enter the premises.
• Does not leave assigned station unless properly relieved as specified by the Director of Security. Performs all necessary clerical requirements of the Security Department under the supervision of the Director of Security.  This includes filing, processing work orders, ordering supplies, maintaining necessary schedules, and posting bulletin board information.
• Maintains vehicle sticker logbook.
• Protects hotel from admission of undesirables and others not conducting legitimate business within the premises.
• Conduct any other duty that is required of me by my supervisor or other leader.

Tools and Equipment:

• Telephone, pen/pencil, photo-copying machine, computer and printer, file folders, filing cabinet, facsimile machine  
• Lift jack dolly, hand truck, camera, first aid equipment

Working Environment:

• Interior of hotel, in all areas with exposure to extreme temperatures.
• Exterior of hotel with exposure to weather conditions.
• Exposure to various hazardous chemicals.

• Must be able to stand and walk for up to 4 hours per shift.
• Must be able to communicate effectively by telephone, email, radio and reporting.  
• Must have basic computer knowledge.
• Must be able to reach various areas of the hotel/resort at a rapid pace if necessary.
• First Aid/CPR Certification is preferred.
• Must be able to remain clam and professional during stressful situations.
• Must be able to work a flexible schedule including day, evening, overnight shifts, weekends and holidays