Lounge General Manager at Sost
Washington DC, DC 20001
About the Job
Join Our Team: Lounge General Manager at SOST
Are you ready to lead a dynamic, fast-paced lounge environment in the heart of Washington, D.C.? SOST Lounge is looking for an experienced Lounge General Manager to oversee both our late-night operations and brunch services. With a chic, modern space and a focus on delivering exceptional guest experiences, SOST offers a unique opportunity to shape the future of an exciting new concept in the D.C. nightlife scene.
If you're passionate about hospitality, thrive in high-energy environments, and excel at managing diverse teams, this could be the perfect opportunity for you.
Who We re Looking For:
We are seeking a driven and confident leader with at least 3 years of experience in hospitality management, including new opening experience and a solid understanding of bar operations. The ideal candidate will know the intricacies of both late-night and daytime operations and be committed to delivering outstanding guest experiences. You should have a proven ability to drive revenue, manage staff, and maintain seamless operations in a lounge setting.
Key Responsibilities:
Operational Leadership: Oversee all aspects of lounge operations, ensuring smooth service during late-night and weekend brunch hours.
New Opening Expertise: Utilize experience from previous openings to streamline processes and help establish SOST as a D.C. nightlife standout.
Team Management: Lead and motivate the front-of-house team, ensuring high levels of performance, efficiency, and guest satisfaction.
Guest Experience: Create a welcoming and exciting environment for guests, addressing inquiries and resolving issues professionally.
Event Coordination: Work with the events team to manage special events, including music programming, entertainment, and private functions.
Financial Oversight: Manage labor costs, inventory, and operational expenses. Contribute to monthly P&L reviews and support financial goal achievement.
Beverage Program & Bar Oversight: Collaborate with the beverage manager to maintain a high-quality cocktail program. Oversee training of bar staff and ensure excellence in bar service.
Compliance: Ensure the lounge adheres to all health, safety, and labor regulations.
Marketing & Social Media: Partner with the marketing team to promote events and specials and maintain an engaging online presence.
Inventory & Ordering: Manage inventory levels and ensure timely ordering of supplies, maintaining strong vendor relationships.
Schedule Management: Develop and maintain staff schedules, ensuring optimal coverage for peak times, particularly during late-night and brunch hours.
Qualifications:
Minimum of 3 years of hospitality management experience, with a strong preference for candidates who have managed new openings and are well-versed in bar operations.
Strong leadership and communication skills with the ability to inspire and motivate a diverse team.
Financial acumen and ability to manage budgets, including P&L interpretation.
Hands-on leadership style, able to lead by example and step into any operational role as needed.
Commitment to creating exceptional guest experiences and developing innovative engagement strategies.
Why Join Us?
At SOST Lounge, we offer more than just a job we offer a chance to grow your career in a creative, forward-thinking environment. As part of our team, you will have access to:
Competitive salary with the potential for performance-based bonuses
Paid time off to maintain a healthy work-life balance
Exciting opportunities for professional development and career advancement
A vibrant and collaborative team culture
How to Apply:
If you meet the above qualifications and are excited to be part of a cutting-edge hospitality environment, please submit your resume and cover letter. Due to the volume of applications, only candidates that closely match the role requirements will be contacted.
Equal Opportunity Employer:
SOST Lounge celebrates diversity and is committed to creating an inclusive environment for all employees.
