Lube Technician-Logan Chevrolet - Murdock Auto Team

Position summary:

Represent the Murdock Auto Team brand standing in a league of our own in the automotive industry by delivering on our No Regrets promise through enthusiasm in service opportunities, guest experience, and continual innovation and growth.

Tasks:

• Performs maintenance to manufacturer specifications with industry accepted work procedures using computers, tools, technical manual(s); studies best practices to test parts and systems for proper operation; replaces worn or faulty parts and components; and communicates additional automobile maintenance needs for the best operation of the guest's vehicle.
• Communicates with Service Advisers and the Service Manager enthusiastically to complete their needs: utilize computer equipment to diagnose to brand specifications; maintaining rapport with co-workers and guests; suggesting repair options; and responding to inquiries.
• Follow checklists and company processes to examine critical operations and parts; repairs or replaces parts and components; and identifies and recommends work procedures.
• Drive customer's vehicle carefully testing proper operation and vehicle functions in both diagnosis and job completion reasons (as needed); assess needs to communicate to service advisers, and isolate problem in operation.
• Updates job knowledge by participating in ASE and Automotive brand certification classes, state and federal automobile inspection standards, county emissions programs, technical manual reading, professional publications, and other educational opportunities. Most manufacturer training classes are provided or paid for by the Murdock Auto Team.
• Enhances Murdock Auto Team's reputation by accepting ownership for accomplishing new and different guest requests, addressing customer feedback, and additional job duties as assigned by leadership.

Skills:

Proper operation of diagnostic equipment, handling of tools, knowledge of tools usage, computer operation, teamwork, root cause analysis, problem solving, adaptability to new technology, and communication of solutions.

Experience And Education:

High School diploma or GED. Ability to read and comprehend automobile characteristics and technical features. Experience in automobile service organization with proven background customer service skills. Excellent communication and time management skills in preforming maintenance. Must be able to work as a team member in a fast-paced environment. Must be a minimum of 18 years old and authorized to work in the United States.

State Inspection and County Emissions certification preferred.

Physical Requirements:

Ability to walk; sit; use hands, handle tools, or feel; reach with hands and arms and talk or hear. Need ability to move around the dealership including service and parts areas. The employee may be required to lift up to 80 pounds. Work in shop area with other Technicians viewing vehicles from both underneath and from above.