Luxury Residential Concierge - Front Desk Security - Titan Security
Chicago, IL 60660
About the Job
Do you like helping people and want a job where you can make a positive impact? Come to Titan Security Group, one of the fastest-growing privately-held security services providers in the Chicagoland area. We’re small enough that you won’t feel like a “number”, but big enough that we can provide security and hospitality services at iconic locations like Willis Tower and Millennium Park. Visit us at https://titan-security.com/careers/ to learn more!
We are hiring experienced security and hospitality professionals for Concierge roles at Luxury Residential buildings in Downtown Chicago.
Responsibilities:Responsibilities of Front Desk Security Officers include, but are not limited to:
• Provide excellent Customer Service to all parties encountered while on duty, including assisting with directions and general business information
• Maintain clear, accurate administrative logs at front desk pertaining to people or property including packages.
• Control access for tenants, visitors or vendors as required
• Monitor security guard cameras and conduct patrols to guard against theft and maintain a safe environment
• Respond to incidents, including emergencies at the property, and record data on incidents for building and Titan Security management
• Other duties as assigned
Required Qualifications of Front Desk Security Officers:
• Must be at least 18 years of age.
• Must have experience as a door staff professional or in a receptionist, customer service, clerical, hotel or restaurant position.
• Must be comfortable around dogs, cats, and other pets/animals
• High School diploma or general education degree (GED)
• Able to acquire and maintain a valid Illinois Permanent Employee Registration Card (PERC), including state accredited training requirements
• Able to pass pre-employment drug screen and criminal background check.
• Able to read, write, speak, and understand English
• Able to meet physical essential functions of the job, which can include lifting 50+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather
Preferred Qualifications of Front Desk Agents / Security Officers:
• Bi-lingual considered a plus.
• Evening, overnight, and weekend availability required
Pay and Benefits of Front Desk Agents / Security Officers:
• Positions starting between $17.60 - $21.10 / hour depending on experience, location and position
• Paid time off and paid holidays
• Medical and Dental insurance
• Opportunities for career growth and promotion
• Skills-enhancing training
EOE/M/F/D/V
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