LVN Case Manager - Serene Health
San Diego, CA
About the Job
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, A Positive Choice, and PsycHealth, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
We are seeking a dedicated and compassionate Licensed Vocational Nurse (LVN) Case Manager to join our dynamic healthcare team. The LVN Case Manager will be responsible for overseeing a diverse caseload, coordinating patient care, conducting medical necessity reviews, and ensuring regulatory compliance. The ideal candidate will possess excellent clinical skills, strong organizational abilities, and a passion for patient advocacy. This role involves both in-person and telehealth interactions to effectively manage treatment plans and patient relationships.
Duties/Responsibilities:
- Perform comprehensive assessments of patients' medical, psychosocial, and functional needs.
- Develop, implement, and revise individualized care plans, monitoring progress toward patient goals.
- Facilitate smooth transitions between different levels of care, including post-discharge visits and coordinate care between patients, ER, hospitals, and Urgent Cares.
- Provide ongoing support and case management in accordance with the case/treatment plan and Transfer of Care.
- Oversee the day-to-day administrative duties of the department.
- Perform audits to ensure quality assurance.
- Conduct clinical/medical necessity reviews and authorize services that meet medical criteria.
- Act as a liaison between patients, families, healthcare providers, and community resources.
- Maintain accurate and up-to-date patient records in accordance with regulatory and organizational standards.
- Keep current with knowledge and understanding of applicable accreditation and regulatory statutes related to healthcare, managed care, and case management practice.
- Performs other duties as assigned.
Required Skills/Abilities:
- Strong knowledge of medical terminology, healthcare systems, and case management principles.
- Excellent communication, interpersonal, and organizational skills.
- Proficiency in electronic health record (EHR) systems and basic computer applications.
- Certification in Case Management (e.g., CCMC or ARN) preferred.
- Knowledge of Core Measures and basic statistics preferred.
- Bilingual in English and Spanish preferred.
Education and Experience:
- Current and valid Licensed Vocational Nurse (LVN) license in the state of California required.
- Associate or Bachelor's degree in nursing, healthcare/business administration, or equivalent experience required.
- Minimum of 2 years of clinical nursing experience in a medical setting (e.g., office, hospital, SNF, medical clinic) required.
- Minimum of 1 year of experience in a managed care or healthcare environment related to Case Management.
- Current BLS certification required.
- Experience in managed care, palliative care, hospice, or neurology preferred.
- Experience with virtual care and telemedicine preferred.
- Knowledge and experience in working with homeless individuals and marginalized populations preferred.
- Experience in acute care and/or ICU/CCU settings preferred.
- Experience with Medicare and Medi-Cal environments preferred.
Physical Requirements:
- This position will require occasional travel to healthcare facilities and community resources to build relationships.
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 10 pounds at times.
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.