Machine Learning Engineer, Modeling and Tuning - ThousandEyes
San Francisco, CA
About the Job
Who We AreCisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own
Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.About The RoleAs an AI Engineer on the AI/ML team, you will be responsible for training and tuning the models and performing model evaluations using Deep Learning Machine Learning (AI/ML) Models, and Large Language Models
In this role, you will also be working on data collection design, data engineering, feature engineering, and eval frameworks
The size, diversity, and richness of our data are simply unmatched
The Internet is changing fast, and we are too
The objective of this initiative is to adopt a highly novel and ambitious approach for optimizing networks to better serve applications. What You’ll DoYou will work with a team of AI engineers to design, implement, and maintain large-scale AI/ML pipelines, including tuning and evaluating LLMs
You will be building evaluation frameworks and metrics and evaluating Deep Learning and transformer-based models and LLMs.Qualifications1 - 3 years of software development experience and a minimum of 2 internships with direct experience in building and evaluating ML models and delivering large-scale ML products. MS or PhD in a relevant fieldProficient in crafting machine learning models, your expertise spans neural networks including transformer models, Large Language Models, decision trees, and other traditional machine learning models, translating conceptual ideas into actual solutions.Fluent in some of these machine learning frameworks such as SKLearn, XGBoost, PyTorch, or Tensorflow, and can leverage code as a strategic tool to shape innovative solutionsYou will be proficient in Python and will be able to transform abstract machine learning concepts into robust, efficient, and scalable solutionsCisco values the perspectives and skills that emerge from employees with diverse backgrounds
That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential
We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.We encourage you to apply even if you do not believe you meet every single qualification
Not all strong candidates will meet every single qualification
Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy
We urge you not to prematurely exclude yourself and to apply if you're interested in this work.Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. US – COMPENSATION RANGE – MESSAGE TO APPLICANTS152100 USD - 165900 USDMessage to applicants applying to work in the U.S.:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S
locations, not including equity or benefits
For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses
Hiring ranges for sales positions include base and incentive compensation target
Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training
Applicants may not be eligible for the full salary range based on their U.S
hiring location
The recruiter can share more details about compensation for the role in your location during the hiring process.U.S
employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday
Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO
We offer additional paid time to volunteer and give back to the community
Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components
For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%
Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target
Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.About The RoleAs an AI Engineer on the AI/ML team, you will be responsible for training and tuning the models and performing model evaluations using Deep Learning Machine Learning (AI/ML) Models, and Large Language Models
In this role, you will also be working on data collection design, data engineering, feature engineering, and eval frameworks
The size, diversity, and richness of our data are simply unmatched
The Internet is changing fast, and we are too
The objective of this initiative is to adopt a highly novel and ambitious approach for optimizing networks to better serve applications. What You’ll DoYou will work with a team of AI engineers to design, implement, and maintain large-scale AI/ML pipelines, including tuning and evaluating LLMs
You will be building evaluation frameworks and metrics and evaluating Deep Learning and transformer-based models and LLMs.Qualifications1 - 3 years of software development experience and a minimum of 2 internships with direct experience in building and evaluating ML models and delivering large-scale ML products. MS or PhD in a relevant fieldProficient in crafting machine learning models, your expertise spans neural networks including transformer models, Large Language Models, decision trees, and other traditional machine learning models, translating conceptual ideas into actual solutions.Fluent in some of these machine learning frameworks such as SKLearn, XGBoost, PyTorch, or Tensorflow, and can leverage code as a strategic tool to shape innovative solutionsYou will be proficient in Python and will be able to transform abstract machine learning concepts into robust, efficient, and scalable solutionsCisco values the perspectives and skills that emerge from employees with diverse backgrounds
That's why Cisco is expanding the boundaries of discovering top talent by not only focusing on candidates with educational degrees and experience but also placing more emphasis on unlocking potential
We believe that everyone has something to offer and that diverse teams are better equipped to solve problems, innovate, and create a positive impact.We encourage you to apply even if you do not believe you meet every single qualification
Not all strong candidates will meet every single qualification
Research shows that people from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy
We urge you not to prematurely exclude yourself and to apply if you're interested in this work.Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. US – COMPENSATION RANGE – MESSAGE TO APPLICANTS152100 USD - 165900 USDMessage to applicants applying to work in the U.S.:When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S
locations, not including equity or benefits
For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses
Hiring ranges for sales positions include base and incentive compensation target
Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training
Applicants may not be eligible for the full salary range based on their U.S
hiring location
The recruiter can share more details about compensation for the role in your location during the hiring process.U.S
employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday
Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO
We offer additional paid time to volunteer and give back to the community
Employees are also able to purchase company stock through our Employee Stock Purchase Program.Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components
For quota-based incentive pay, Cisco pays at the standard rate of 1% of incentive target for each 1% revenue attainment against the quota up to 100%
Once performance exceeds 100% quota attainment, incentive rates may increase up to five times the standard rate with no cap on incentive compensation
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target
Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Source : ThousandEyes