Maintenance Engineering Technician at Villatel

Villatel currently seeks a dependable maintenance professional to ensure that our facilities are in excellent working order for the comfort and enjoyment of our guests. The ideal candidate will have experience as a technician and a desire to expand their expertise in residential engineering. Your daily responsibilities will include conducting routine inspections, performing engineering repairs, and implementing preventive measures to keep our equipment running efficiently and minimize any potential risks.

Your commitment to maximizing the guest experience and delivering exceptional service will play a pivotal role in our success. We are looking for hardworking problem solvers who can hit the ground running. If this sounds like you, apply today!

At Villatel, we are always on the lookout for top talent. If you are not immediately contacted for consideration, rest assured that we will keep your resume on file for future opportunities. We appreciate your interest in working with us and encourage you to carefully review the responsibilities and qualifications of the position you are applying for to ensure you are considered for current or future openings.

$20 - $22 hourly

• Provide the day-to-day maintenance, security, and engineering inspections to our inventory of villas, handling all routine engineering and maintenance tasks directly and coordinating vendors where needed.
• Inspect the building for any structural damage to windows, doors, and walls and perform necessary repairs.
• Ensure all equipment and systems such as HVAC units, plumbing fixtures, and electrical wiring are in working order by conducting routine maintenance and performing repairs, as needed.
• Develop and execute preventative maintenance measures to keep our equipment operating efficiently and prevent any safety risks.
• Document all work via our work order/ticket system, to record the details of completed repairs and service orders for equipment with photographs.
• Work with our Dispatch Department to ensure any/all outstanding items from the day prior are addressed prior to assisting with the current day’s tickets.
• Perform auxiliary tasks in support of the housekeeping and inspection teams as needed.
• Ensure proper use of inventory and supplies, making notes to supervisor/manager when supplies are low and/or missing
• Report any missing or damaged items in homes immediately, following established processes. 
• Liaise with the Operations team, and vendors in a professional, respectful manner.
• Communicate any guest issues and feedback to the management team to ensure appropriate actions are taken.
• Comply with and ensures compliance with security procedures
• Inspect the building for any structural damage to windows, doors, and walls, and perform necessary repairs.
• Performs routine maintenance on equipment and systems such as plumbing fixtures, HVAC units, and electrical wiring to ensure optimal performance and make any repairs.
• Plans and implements preventative maintenance procedures to maximize equipment operations and minimize safety risks.
• Makes a record of when any equipment was serviced and repairs were made.
• Contribute to the team by ensuring consistent communication, partnership, and the desire to provide the best outcome for the business and the guest.

• Desire to work in the hospitality industry where our goal is to always work toward exceeding guest expectations.
• 2+ years’ experience in maintenance and/or engineering; Technician certifications are a plus!
• Must possess a flexible schedule, with the ability to work weekends and cover overnight on-call shifts as needed
• Excellent work ethic, communication skills, time management skills, and attention to detail
• Desire to share knowledge and partner with co-workers to ensure the best outcome to maintenance issues
• Previous experience working with work-order software is a plus
• Must be able to climb steps, bend, crouch, walk and stand for long periods of time, kneel, etc.
• Must possess a valid driver’s license
• Superb attention to detail, work ethic, and communication skills
• Advanced understanding of maintenance equipment, procedures, and techniques
• High school diploma/GED or equivalent

Why work at Villatel? We love, love, love vacations. For ourselves, sure (don’t get too excited). But more importantly, for the tens of thousands of guests who visit us each year looking to have the most incredible experiences of their lives. Our mission? Exceed their expectations every single time—by offering vacation rentals and a level of service that is consistently luxurious, reliable, and financially attainable.

As the first-ever “flag” hospitality brand in the vacation rental sector, we simultaneously design, maintain, and service every home we put on the market. So, unlike the average vacation rental platform, we don’t just hope our homes and guest experiences are up to snuff. We actively make them as incredible as we can—by owning every step of the process.