Maintenance Lead - MidPen Housing Corporation

WHY MIDPEN

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

ABOUT PROPERTY MANAGEMENT

The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), and our Guiding Principles of diversity, equity, inclusion, and belonging, Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.

BENEFITS AND COMPENSATION

In 2023, MidPen was again certified as an official Great Place to Work®, and for good reason! In addition, we offer a best-in-class benefit package that includes healthcare options (Kaiser or Sutter), dental, vision, life & disability insurance. We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options, FSA for childcare, medical and commuter benefit options, Employee Assistance program and pet insurance for our furry, feathered, and scaled friends. In addition to 14 paid company holidays, which include a paid winter holiday break between Christmas and the New Year, we offer 4 paid wellness days for employees to disconnect and recharge. As a learning organization, we encourage professional development and career advancement, and we offer up to $3,000 annually ($12,000 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members. And, as a family-friendly company, we offer a paid time off parental leave benefit of 12 weeks in a 12-month period for new or expecting parents. Check out our benefits snapshot on our careers page.

PAY RANGE

$28.30 - $35.37 Hourly - Pay based on applicable experience and qualifications

POSITION OVERVIEW

Under the direction of the Community Manager, the Maintenance Lead is responsible for the oversight of the maintenance operations for the communities they are assigned. The Maintenance Lead ensures a safe, secure and comfortable living environment for residents, visitors and staff.

ESSENTIAL DUTIES

• Trains staff in all areas of maintenance operations and responsible for training programs for subordinate staff. Establishes daily work schedules for subordinate staff
• Provides input for Annual Performance Reviews; participates in the creation and implementation of Performance Improvement Plans for reporting staff, as needed
• Manages the day-to-day maintenance operations of their home base property
• Assists with all move-ins, move-outs and annual inspections
• Prepares vacant units for re-occupancy
• Assists in custodial work by cleaning common areas (laundry rooms, rest rooms, recreation centers, offices, hallways, sweeps, mops, vacuums, emptying trash, cleans windows), as needed
• Oversees or performs maintenance duties such as, but not limited to:
• Electrical repairs to appliances, fixtures, switches, and circuits
• Plumbing repairs to water and sewage systems including replacement of fittings and clearing of stoppages, replacement of water heaters and plumbing fixtures
• Replacement of glass, tile, screens, locks, drapes
• Painting, both interior and exterior
• Replacement of door locks and mailbox locks. Change Locks/, re-key and make keys
• Ceiling and drywall repair
• Carpentry repairs to structural framing and finish work
• Appliance repair
• Inventory control/management
• Maintains accurate and current records for maintenance performed in apartment units and areas of the project, including periodic and non-routine grounds activities
• Ensures landscape and irrigation systems are accurately maintained according to MidPen standards and contract specifications
• Purchases supplies and maintains a current record of inventory
• Maintains equipment manuals and parts lists
• Schedules work order requests according to maintenance priorities
• Coordinates the bidding process in accordance with MidPen’s procedures, negotiates contracts, including scheduling and monitoring work performed by contractors
• Complies with Fair Housing requirements
• Completes written property safety inspections and ensures all daily work logs are completed
• Participates in a standby emergency schedule for evening, weekends and holiday coverage, as needed
• Complies with Company policies, safety policies and procedures
• Completes required company specific training within designated timeframe
• Maintains all required certifications
• Performs on-call and after-hours duties based on rotation schedule at property

Preventive Maintenance Responsibilities

• Applies knowledge to pertinent laws, EPA, and OSHA regulations governing proper storage and management of hazardous materials, including solvents, flammable, caustics and Freon
• Demonstrates regular awareness of the conditions throughout the community and immediately initiating action to correct unsafe conditions (broken gates leading to a pool, broken steps, open holes, and broken/burned out exterior lights)
• Schedules, routine preventive maintenance on all appropriate equipment as directed by Management, as needed
• Ensures and performs work area clean-up and safety related duties
• Inspects and maintains all tools, inventory control, equipment, and supplies
• Monitors utility meter routing and cut-offs for water, sewer, gas, electrical, telephone, TV Cable apartments, fixture cut-offs, and sewer cleanouts
• Perform other duties as required

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

Education and Experience

• High School Diploma and five years’ experience with maintenance, landscaping, irrigation systems, interior/exterior painting, rough and finish carpentry, replacement of flooring/glass, lock assemblies and extensive plumbing knowledge, or an equivalent combination of education and relevant experience
• Must have three years’ supervisory experience with demonstrated knowledge in overseeing work crews and apartment turnovers

Knowledge, Skills, and Abilities

• Excellent written and verbal communication skills
• Basic computer skills including Microsoft Office Software
• Demonstrated willingness to coach, mentor and support staff
• Develop positive relationships with co-workers, residents and vendors
• Must be able to work well under pressure
• Understanding of affordable housing regulatory inspections (REAC/TCAC/MOR)
• Excellent organizational and time management abilities in order to maintain an accurate and up-to-date inventory of equipment and supplies
• Ensures all business is conducted in accordance with Company policies and procedures, as well as all federal, state and local laws and regulations (OSHA, ADA and Fair Housing)
• Must possess a valid California Driver License, reliable transportation, and proof of current auto insurance policy
• Commitment to the Mission and Values of MidPen Services and MidPen Housing

Physical Requirements

• This position is considered moderately to highly physical and requires a lot of standing, bending, lifting and walking
• Able to stoop, kneel, carry, push and pull, ascend/descend stairs, climb on ladders, climb on roofs, and crawl in confined spaces on a regular basis
• The ability to lift and carry up to 50 pounds on a regular basis
• Ability to hear, speak and read

Working Conditions

• Works in all types of weather inside and outside
• Respond to emergency calls at night or on weekends
• Wears protective safety equipment and clothing as needed
• With proper Personal Protective Equipment (PPE) and training, enters common areas and residences to make critical/emergency service and repairs

This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job. MidPen believes that diversity and inclusion among our teammates is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.