Maintenance Manager - Comstock Companies

Description

Key Responsibilities

• Provide Class “A” customer service – Building a good rapport with residents and going above and beyond whenever possible 
• Train, coach and motivate a team of maintenance team members
• Protect and improve the value of the client’s assets and ensure that building engineering systems continue to perform their intended function
• Implement and manage the reliability-based maintenance function.  Inspect and monitor programs; define and implement maintenance best practices to improve overall mechanical equipment uptime; and continuously evaluate current maintenance, operations and reliability methods and implement changes to enhance effectiveness at increasing value-maximizing performance
• Monitor operation and maintain refrigeration, water cooling and air conditioning equipment; heating, ventilating and hot water equipment; pumps, valves, piping and filters; other mechanical and electrical equipment; review logs as necessary to assure proper operation of equipment; responsible for reporting any problems/malfunctions on an as-need basis
• Perform preventive maintenance tasks when required
• Oversee repair and P.M. of HVAC systems; determine frequency of repair and/or P.M. for HVAC systems
• Maintain PM service logs for all common area and unit-based equipment
• Review property daily for overall condition and appearance and establish maintenance schedules necessary for maintaining a Class “A” property
• Oversee the activities of contractors working within the building either as representatives of the building itself or tenants operating within the building
• Identify safety hazards within the building and incorporate the remediation of such hazards to ensure that the building’s staff and occupants work in a safe environment
• Implement, administer, and manage safety training program
• Ensure that compliance of all regulatory laws and guidelines are met as they relate to the operation of the building’s infrastructure. Alert management of building discrepancies
• Maintain all infrastructure and compliance documentation for the building including up-to-date building drawings and single-lines as well as documentation mandated for maintaining regulatory compliance with Federal, State or Local law
• Perform other duties as assigned

Qualifications

• High School Diploma/GED required; equivalent experience will be considered in lieu of the education requirement
• CFC Universal Certification required
• Master of Electrician and Plumbing preferred
• Extensive knowledge of HVAC, electrical, and plumbing systems in multi-family housing and mid to large size facility operations
• At least 8 years of Residential or hotel facilities operation experience
• At least 8 years building facilities operation experience in a high-rise, luxury apartment or hotel building
• Minimum of 3 years supervisory experience as senior engineer/technician or equivalent position in facilities management
• Building automation systems experience required
• Proven experience providing excellent customer service
• Yardi experience a plus
• Exposure to budgeting and basic accounting
• Understands elevator maintenance, fire sprinkler/alarm systems and high-rise buildings
• Proficient with computers and relevant computer programs
• General understanding and use of Microsoft Office, Microsoft Word, Excel, and Outlook
• Current Driver's License without major violations
• Outgoing personality with ability to relate to diverse group of people and build strong relationships
• Strong sense of urgency
• Strong problem-solving and time management skills
• Ability to work under pressure
• Ability to respond to others’ needs in a timely and courteous manner
• Ability to work after hours and weekends, as needed including on-call rotation 
• Desire to work in an entrepreneurial environment and learn in a growing organization
• Must be highly credible and trustworthy, and operate with high degree of integrity
• Must hold oneself and others accountable and strive for a high level of excellence
• Must have a positive, can-do attitude and be able to fuel growth and innovation
• Must be customer-focused and results-oriented
• Must want to continuously learn and develop
• Exceptional oral and written communication, active listening, and organizational skills
• Ability to establish strong working relationships with others in team setting 
• Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment 
• Self-directed and able to work independently, with minimal supervision
• Outstanding mentoring, coaching, people management, and leadership skills 
• Must be able to hire, direct and supervise a strong team while cultivating a professional, friendly and supportive atmosphere
• Must be able to motivate his/her team through personal character, consistency, vision, compassion and recognition
• Must be able to clearly and effectively communicate expectations to the team and make sure there is understanding by all
• Must be able to ensure team members are held accountable to achieve/promote Comstock's corporate goals, core values and departmental responsibilities detailed on the org chart and in the Employee Handbook
• Strong communicator, both orally and in writing, and a good listener
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Ability to demonstrate flexibility in dealing with complex issues or organizational change
• Ability to define and resolve complex issues and resolve with practical concrete business minded solutions
• Ability to effectively present information and respond to questions from senior and executive level management
• Strong business orientation and ability to make data-driven decisions
• Strong budgeting & financial skills 

Benefits