Maintenance Supervisor - Savers / Value Village

Title: Maintenance Supervisor

Summary:

Accountable to ensure the equipment in the Central Processing Centre (CPC)such as conveyor belts, balers, distribution chutes, forklifts, crates, strapping machines, etc., is kept clean and in good repair. Directs and supervises the work of designated team members. The Maintenance Supervisor Central Processing Center is guided by the Savers Vision and Core Values. Reports to the General Manager, CPC.

Essential Job Functions:

Supervision:

• Role models and maintains a respectful, values-driven workplace that adheres to all Savers’ Policies and Procedures.
• On occasion, leverages and oversees designated team members to perform repair, trouble-shooting and daily maintenance tasks. Delegates the workload to clear jams, wipe sensors, and deep clean every afternoon.
• Regularly observes, interacts, trains, and coaches team members. Provides recognition and candid feedback about performance and behaviors. Communicates performance observations to manager.

Daily Maintenance & Tracking:

• Conducts daily inspections and prioritizes findings as necessary.
• Identifies and documents any components that show early wear in and coordinates with appropriate vendors for replacement.
• Performs all required daily maintenance tasks prescribed by manufacturer such as lubrication, cleaning, and other key points as outlined in the service literature.
• Performs minor repairs as assigned by the department manager and/or manufacturer.
• Performs routine maintenance on forklifts (including batteries) and scales as needed. Reloads wire into balers.
• Regularly inspects and replaces lightbulbs, stair treads, overpass traction tape, and safety tape on the facility floor.
• Completes and retains logs of all performed equipment maintenance, whether completed internally or by outside vendor. Completes daily log and checklist of maintenance duties each shift.
• Coordinates daily activities with either the General Manager, the I&O department, Facilities, Safety, or other SSC departments as the situation requires.

Coordination with Outside Vendors:

• Coordinate with outside vendors (e.g. Valvan) to complete maintenance or repair events where manufacturer-certified technicians are required.
• Uses the company work order system (FM Pilot) to initiate work orders. Meets with the technician/vendor when they arrive onsite at the facility and briefs them on the issue. May coordinate some or all these activities with the CPC administration manager.

Repairs and Troubleshooting:

• Assesses all machinery failures and malfunctions.
• Diagnoses and makes emergency repairs on machinery as needed and if authorized to do so, including clearing jams, cleaning sensors, cleaning parts, etc.
• Rapidly escalates more significant issues to the appropriate party to minimize equipment shutdowns during operating hours.
• Coordinates repairs when an outside specialist is required.
• Inspects pallets and shipping crates for integrity issues (particularly the hinges and latches) and repairs as needed.
• Emergencies and some maintenance may require work to be completed outside normal operating hours.

Janitorial and Other Facility Maintenance Tasks:

• Sweeping/washing of the floor, and occasional cleaning of washrooms and break room. High touch cleaning of specific areas where high traffic exists. Shovels snow as needed and salts entrances.
• May be asked to complete small repairs in the facility itself such as changing light bulbs, touching up paint, tightening screws, etc., but most repairs will be completed by outside vendors.
• Performs other tasks as assigned by the General Manager. This can include assisting another Team Member in a different area of the facility. Occasional operation of a forklift. Able to operate all equipment in the building as needed to test repairs.

Safety & Loss Prevention:

• Maintains a safe work environment through education, consistent follow up, ensuring policies and procedures are in adherence, and supporting the Joint Health and Safety Committee (JHSC).
• Protects company assets and information by ensuring their safe handling, security, and integrity.
• Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place.
• Communicates safety and loss prevention issues to the General Manager.

Required Knowledge, Skills, and Abilities:

• Ability to read and write.
• Courteous, with good communication skills in both verbal and written forms.
• Ability to observe, assess and coach the work of others.
• Ability to concentrate and pay close attention to detail.
• Mechanically inclined and hands on. Not afraid to ‘get their hands dirty’.
• Computer skills: Working knowledge of Microsoft Outlook and Excel. Familiarity with computerized maintenance management systems (CMMS) an asset.
• Highly proficient in the use of various tools, test equipment, and service information.
• May be required to obtain specific certification(s) at the Company’s expense, as needed.
• Frequent written communication is required to and from other managers via the use of apps and or text messaging.
• Knowledge of Programmable Logics Control (PLC), pneumatics, conveyance, is an asset.

Minimum Required Education, Training and Experience:

• High School diploma at minimum.
• Trade or mechanical certification preferred.
• Results-driven industrial supervisory experience (external candidates).
• Must possess/obtain a forklift trainer certificate.
• May be required to obtain specific certification(s) at the Company’s expense, as needed

Physical Requirements:

Rare: 1 to 45 minutes

Occasional: 45 minutes to 2.5 hours

Frequent: 2.5 hours to 5 hours

Continuous: 5 or more hours

• Must be able to frequently lift and carry products weighing up to 50 lbs. Rarely pushing and pulling of carts and other conveyance weighing 50 to 250 pounds using 4 – 10 lbs. of force.
• Continuous reaching out in various levels/directions to inspect/handle equipment, perform maintenance and janitorial tasks, train/coach/counsel other team members.
• Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, equipment inspection.
• Continuous standing, frequent walking and stair climbing, stooping, bending, grasping with hands, and twisting and frequent kneeling needed to handle &/or inspect equipment, perform maintenance and janitorial tasks, train/coach/counsel other team members.
• Occasionally required to read written & electronic documents.

Physical Requirements: cont’d

Rare: 1 to 45 minutes

Occasional: 45 minutes to 2.5 hours

Frequent: 2.5 hours to 5 hours

Continuous: 5 or more hours

• Continuously exposed to hazardous machinery (compactor, baler, forklift, conveyors, robots), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
• Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.

Key Performance Indicators:

• Minimal down-time of CPC machinery
• Regularly meeting all scheduled and preventative maintenance intervals as dictated by equipment manufacturer and/or tasks assigned by manager
• Accurate completion of maintenance logs
• Cleanliness of CPC facility
• Maintains healthy, positive communication with outside vendors and the internal leadership team. Able to clearly communicate where problems lie, and respectfully push back to leadership when critical priorities are not being addressed.

Tools and Equipment Used:

• Laptop/desk computer/tablet, printer, fax, copier
• Walkie-talkies/Headset (for communication)
• Mobile phone
• Swiftach Guns
• Ticketing Machine & Savers Voice Grade (SVG)
• Strapping Machine
• Conveyors
• Robots
• RFID (Radio Frequency Identification) equipment
• Rolling merchandise carts and bins, crates and gaylords
• Compactor & Baler
• Scissor Lift
• Forklifts
• Software (MS Office, Intranet, Internet, Master System screens, etc.)
• Physical Security Equipment including CCTV

FLSA: Non-exempt

Location: 6240 Columbia Park Road 200, Hyattsville, MD 20785

Savers is an E-Verify employer.

This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization.