Maintenance Supervisor - Ascend Management

Position Summary

This position is empowered by the Community Manager to deliver the highest quality customer service and provide an unmatched level of personal attention to residents. The Maintenance Supervisor will lead the maintenance team to successfully meet the service needs of our residents and is instrumental in maintaining the facility operations at their community.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

â— Provide oversight and support to the maintenance team

â— Utilize your troubleshooting skills to respond to a wide variety of residential service requests in a timely and professional manner

â— Prepare apartment homes for rent by performing various repairs in HVAC, electrical, plumbing, carpentry, drywall, building exteriors, and appliances

â— Coordinate repairs with the maintenance team to ensure that all maintenance issues and concerns are resolved properly

â— Monitor project activities to ensure instructions are followed, deadlines are met and schedules are maintained

â— Inspect completed maintenance work as necessary

â— Provide the maintenance team with assistance and training as necessary

â— Ensure operating procedures and work standards are followed to ensure safety

â— Perform other duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities)

â— Required education: High school degree or equivalent

â— Required certification: EPA certification level I or II

â— Required: Active driver's license

â— Experience repairing plumbing, carpentry, dry wall, HVAC and appliances

â— Dedication to exceeding the needs of all customers with an ability to build and maintain relationships

â— Demonstrate thoroughness, accuracy, and organization when accomplishing tasks

â— Ability to work on-call hours

â— Effective at prioritizing multiple demands and meeting deadlines

â— Proactive team player; reliable and responsive

â— A natural problem solver; decisive and can work independently

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee must be able to stand for long periods, frequently travel short distances within the facility and maneuver up and down stairs and ladders . The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. While performing the duties of this job, the employee is frequently exposed to outside weather conditions.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.