Maintenance Tech/Houseperson Staybridge Suites Des Moines, IA - Staybridge Suites Des Moines, IA

**Salary will depend on experience

Essential Functions of Position - MAINTENANCE

 Will handle routine maintenance in public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, pool, and grounds

 Maintains rooms in optimal operating condition by performing repairs as needed

 Understands the room preventative maintenance program

 Prepares preventative maintenance cart for use each day

 Repairs televisions, phones, clock radios, etc.

 Replaces or repairs damaged bathroom fixtures and executes general plumbing as needed

 Maintains the overall appearance of the room; replaces broken mirrors, hangs fixtures, does touch up painting, etc.

 Troubleshoots rooms heating/ventilating/air conditioning systems

 Uses both power and hand tools regularly in a safe, efficient manner

 Performs preventative maintenance throughout other areas of the hotel as well as, including both the front of the house, interior and exterior

 Maintains the condition of the hotel lobbies and restaurants Repairs furniture and decorations as necessary

 Repairs carpet, marble and tile

 Repairs and maintains kitchen and laundry/housekeeping equipment Repairs/replaces windows and mirrors

 Maintains exterior of building and grounds as necessary

 Attends schools or seminars to remain current on proper techniques

 May be asked to perform routine pool operations (CPO certification required)

 Maintains operating equipment in working condition by performing routine equipment checks and repairs

 Maintains and assists in the cleanliness of individual work area

 Demonstrates familiarity with the hotel’s safety systems and takes corrective action on any maintenance or operating problems which affect the security or operating condition of the hotel

 Reports any hazards or injuries in the department and takes immediate action to correct

 Contributes to hotels preparedness during fire emergencies by participating in the hotel fire team

 Handles master keys in accordance with Company’s standards for the overall safety and security of the hotel Supportive Functions

ESSENTIAL JOB FUNCTIONS - HOUSEPERSON

The position requires the ability to perform the following essential job functions, with or without reasonable accommodation:

•Greets guests and responds to special requests.

•Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.

•May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guestrooms, hallways, lobby, stairwells and offices.

•Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate.

•Cleans guestrooms to the level of standards set by the Hotel, including stripping of soiled items and trash, bed making, cleaning bathrooms, vacuuming, dusting and replacing amenities and supplies.

•Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides.

•Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.

•Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.

•Properly handles lost and found items in accordance with department policies and security procedures.

•Performs other duties as assigned by Management.

•Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.

•Performs all duties and responsibilities in a timely and efficient manner in accordance with

established company policies and procedures to achieve the overall objectives of this position.

• At all times projects a favorable image of The Hotel Group to the public.

• Maintains safe working conditions within department and Hotel.