Maintenance Technician - DoubleTree by Hilton Billings - DoubleTree Billings

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Maintenance Technician for the DoubleTree by Hilton in Billings, MT.

Job Purpose:

The Maintenance Technician is responsible for maintenance, repair and cleaning areas/equipment and to assist other trade mechanics in their duties to ensure a safe, and well maintained Hotel. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.

• Will handle routine maintenance in public spaces, meeting rooms, ballrooms, outlets, back of the house spaces, pool, and grounds
• Maintains rooms in optimal operating condition by performing repairs as needed
• Understands the room preventative maintenance program
• Repairs televisions, phones, clock radios, etc.
• Replaces or repairs damaged bathroom fixtures and executes general plumbing as needed
• Maintains the overall appearance of the room; replaces broken mirrors, hangs fixtures, does touch up painting, etc.
• Troubleshoots rooms heating/ventilating/air conditioning systems
• Uses both power and hand tools regularly in a safe, efficient manner
• Performs preventative maintenance throughout other areas of the hotel as well as, including both the front of the house, interior and exterior
• Maintains the condition of the hotel lobbies and restaurants Repairs furniture and decorations as necessary
• Repairs carpet, marble and tile
• Repairs and maintains kitchen and laundry/housekeeping equipment Repairs/replaces windows and mirrors
• Maintains exterior of building and grounds as necessary
• Maintains operating equipment in working condition by performing routine equipment checks and repairs
• Maintains and assists in the cleanliness of individual work area
• Demonstrates familiarity with the hotel’s safety systems and takes corrective action on any maintenance or operating problems which affect the security or operating condition of the hotel
• Reports any hazards or injuries in the department and takes immediate action to correct

Qualifications and Requirements:

High School diploma /Secondary qualification or equivalent.

One-year of guest service/customer service experience is strongly preferred.

Experience with Marriott, Hilton, IHG, Wyndham or Hyatt sales processes and systems.

This job requires the ability to perform the following:

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Must be self-directed. There is minimal direct supervision.
• Requires good communication skills, both verbal and written.
• Must possess basic computational ability.
• Must have a good knowledge of plumbing and electrical systems, maintenance of records of power, water and fuel consumption.; knowledge of HVAC strongly preferred
• Knowledge of using Purchase orders and ordering materials preferred.

Other:

• Being passionate about people and service.
• Strong communication skills are essential when interacting with guests and employees.
• Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
• Basic math skills are used frequently when handling cash or credit.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• Have the ability to work a flexible schedule including nights, weekends and/or holidays

Amazing Benefits At A Glance:

• Team Driven and Values Based Culture
• Medical/Dental/Vision
• Vacation & Holiday Pay
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k)
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Life insurance
• Parental leave
• Referral program