Maintenance Technician - Home2 Richmond

Reports To: General Manager

Position Summary: The Maintenance Techician is responsible for ensuring the overall maintenance, safety,

and operational integrity of the hotel property. This role oversees the day-to-day operations of the

maintenance department, including equipment management, preventive maintenance programs, and

compliance with all safety regulations, ensuring a seamless guest experience.

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Essential functions: Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

Oversee the maintenance department, ensuring the hotel’s physical operations, including

HVAC, plumbing, electrical systems, and mechanical equipment, are functioning optimally.

Develop and implement comprehensive preventive maintenance programs for all hotel

systems and equipment to ensure longevity and efficient operations.

Administer and ensure compliance with the company’s life safety programs, including fire

safety, emergency procedures, and security protocols.

Monitor and control departmental expenses, including maintenance contracts, utility

expenses, and capital expenditures, aligning with the hotel’s financial objectives.

Lead, train, and evaluate the maintenance team, fostering a culture of safety,

professionalism, and excellence in service.

Supervise and coordinate the activities of external contractors, ensuring work is completed to

standard and within budget.

Regularly communicate with hotel management regarding the condition of the property,

proposing cost-effective solutions for maintenance and improvements.

Ensure that all maintenance requests are addressed promptly and efficiently, maintaining a

high level of guest satisfaction and adhering to Guest Service Standards.

Provide ongoing coaching and support to team members, fostering a positive and productive

work environment.

Ensure all guest interactions are conducted in a courteous and professional manner, aligning

with company standards.

Collaborate with other departments to ensure seamless service delivery and enhance overall

guest satisfaction

Maintain strict adherence to safety and security protocols, including the proper handling of

keys, lost and found items, and emergency procedures.

Participate in daily hotel operations meetings and contribute to the overall hotel strategy.

Perform additional duties as assigned by the General Manager, supporting the overall

success of hotel operations.

Uphold the company's values and standards, ensuring all actions and decisions align with

the organization's goals and ethical guidelines.

Qualifications:

Education: Minimum of a 2-year degree in a related field or equivalent experience.

Experience: Hotel Engineering experience preferred

Extensive knowledge of mechanical systems, including HVAC, plumbing, electrical, and

refrigeration.

Ability to troubleshoot and repair complex equipment issues.

In-depth understanding of OSHA regulations and other safety standards. Ability to maintain

compliance with all local, state, and federal regulations.

Preferably hold or be able to obtain a first-class operating engineer’s license in boilers and

air conditioning.

Proven ability to manage a maintenance team effectively, with strong leadership and

communication skills.

Must be able to work in various conditions, including extreme temperatures and noisy

environments.

Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally.

This description is a summary of primary responsibilities and qualifications. The job description is not

intended to include all duties or qualifications that may be required now or in the future.

ACCEPTED AND AGREED TO:

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