Management and Program Analyst (HR Liaison) - Veterans Benefits Administration

Summary This Management and Program Analyst position is a member of the Budget and Human Resources, Executive Support staff for Outreach, Transition, and Economic Development (OTED) within the Veterans Benefits Administration. Responsibilities Specific duties include: Coordinates the Human Resources (HR) and personnel program for OTED, providing management and oversight of a full range of HR functions and requirements performing or overseeing the full range of human resources requirements, including reorganization and realignment, arrangements for recruitment of clerical and professional staff, preparation of job descriptions, performance standards, performance appraisals and awards, staffing requirements for GS-9 to SES levels, maintenance of accurate personnel records and reports, and distribution of information concerning changes in personnel procedures to supervisors. Serves as the Equal Opportunity Program coordinator for OTED. Conducts assessments related to human relations and diversity management to determine areas of strengths and improvement. Builds strategies to train and develop the workforce regarding diversity management principles. Stays current with changes in public policy, legislation, Congressional initiatives, and law related to diversity programs and diversity workforce issues. Reviews organizational systems policies and practices to ensure that diversity management is integrated into the operations of the organization. Applies best EEO and diversity management practices and strategies to develop a results-oriented diversity program. Performs comprehensive program analysis and evaluation, taking into consideration factors such as cost effectiveness, attainment of program goals and objectives, and compliance with pertinent legal and regulatory guidelines. Provides guidance and advice on the most appropriate method or procedure of analysis and evaluation to accomplish mission and ensure optimum management strategy. Serves as confidential program advisor and provides consultative services to OTED management officials and senior leadership. Uses independent judgement and makes recommendations relating to various personnel management matters and issues. Provides adept advice in a manner that protects the interest of Department of Veterans Affairs and the federal government. Develops a wide range of qualitative and/or quantitative methods to assess and improve OTED human resources and personnel program effectiveness of complex management processes and systems. Provides a key role in assisting OTED leadership in the development and implementation of OTED ­specific human resources and budget policies, plans, guidelines, and proposals for efficient and effective utilization of resources and the operation of the organization. The incumbent sets priorities and finds methods to improve the quality of work and adjust work procedures within the office to accommodate resource allocation decisions. Possesses strong project management concept skills to organize and execute complex projects. This individual identifies and integrates internal and external issues affecting the organization and agency, such as those involving technical and administrative factors. Serves as the Office of Workers' Compensation Program coordinator for OTED and works with both employees and OWCP to determine the best course of action. Research customer service practices to improve performance in meeting customer service standards. Makes recommendations for improving service delivery and plans strategies, activities or other initiatives to increase customer satisfaction. Participates in administrative and management committees and represents OTED on working groups and task forces that analyze major VA and VBA policy and programmatic human resources, personnel management, budget and special focus issues. Independently conducts studies and makes recommendations for improvements in processes, procedures, and programming. Utilizes data and expertise for forecasting future workforce requirements and assists in the development of strategic workforce plans. Develops, formulates, and implements human resource policies, practices, and procedures. Works closely with management officials to ensure business needs of the customer are achieved. Integrates management needs with the general business processes of OTED. Analyzes management techniques and processes for improving organizational effectiveness. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. The grade progression for this position is GS-11/12/13. Work Schedule: Full time, Monday through Friday, 8 am - 4:30 pm Compressed/Flexible: Not available Telework: Available Virtual: This is not a virtual position Position Description/PD#: Management and Program Analyst (HR Liaison); GS-0343-11, PD# 40067-A, GS-0343-12, PD# 40059-A Relocation/Recruitment Incentives: Not authorized Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement:11/05/2024. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees, former Federal employees applying for reinstatement, or a current federal employee applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment must meet time in grade requirements. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. NOTE: This does not apply to Non-Federal Applicants, or applicants applying for consideration under Non-Competitive Authority (i.e.... "30% or more Disability", VRA, and/or Schedule A). To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade. For a GS-11 position you must have served 52 weeks at the GS-09 level. For a GS-12 position you must have served 52 weeks at the GS-11 level. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-11 Grade Level: Specialized Experience: Applicants must have one (1) year of specialized experience and/or education equivalent to at least a GS-09 that has equipped them with the knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience is defined as: Experience performing Human Resource (HR) Liaison activities and providing administrative support for specific requests requiring research and applying Human Resources policies, concepts, and practices. Experience coordinating activities for an HR personnel program of an organization, providing support of a full range of HR support functions and requirements. Experience in the preparation and coordination of documents for personnel and administrative actions. Ensures non-routine or complex matters are coordinated and managed in consultation with designated human resource organization and appropriate VBA leadership. Providing guidance of HR support and liaison activities, delivers employee personnel support services, and provides technical guidance to internal staff and management officials. OR, Education Substitution: GS-11 ONLY- Education: Applicants may substitute education for the required experience for the GS-0343-11 grade level. To qualify based on education for this grade level you must have the following: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. OR, GS-11 ONLY -Combination: Applicants may also combine education and experience to qualify at the GS-11 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 18 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-11. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.: GS-12 Grade Level: Specialized Experience: Applicants must have one (1) year of specialized experience equivalent to at least a GS-11 that has equipped them with the knowledge, skills, and abilities to successfully perform the duties of the position. Specialized experience is defined as: Experience coordinating Human Resource (HR) Liaison activities and performing administrative and advisory work across a broad range of HR functions and disciplines utilizing knowledge of HR principles, concepts, and practices. Demonstrated experience in the completion and execution of HR and personnel activities for organizations and provides liaison support with various internal and departmental human resources offices. Experience working with all levels of management throughout the recruitment and placement lifecycle from classification, recruitment, and onboarding through performance, awards, discipline, and separation Experience providing support of HR operational and liaison activities, delivers employee personnel support services, and provides consultative services to program/staff offices. Demonstrated experience applying a wide range of administrative policy and procedures to ensure efficient facilitation of HR activities to support personnel program operations. Education Substitution: There is no education substitution at this grade level. Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Physical Requirements: The work is primarily sedentary. Work also requires walking and standing in conjunction with travel to and attendance of meetings away from the work site. No special physical effort, or ability is required to do the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit. Additional Information VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Click here for more information about ICTAP and CTAP eligibility. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), https://www.va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf