Management and Program Assistant (Office Automation) 12 Month Register (AMENDED) - Internal Revenue Service

Duties

WHAT IS THE LBI - Large Business and InternationalDIVISION?

A description of the business units can be found at:



Vacancies will be filled in the following specialty areas:

Large Business and International Director Western Compliance



The following are the duties of this position at the full working level.

• Identifies potential and actual problems, probable causes, and provides recommendations for resolution. Researches a variety of issues, gathers statistics and information, and reports findings for the full scope of a program or function.
  
• Monitors, reviews, and evaluates operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems and provides recommendations to higher levels analyst(s) or supervisor.
  
• Verifies completeness of controls to ensure accuracy and compliance with established procedures, guidelines, and formats.
  
• Revises procedures, guidelines, and controls as a result of changes in higher level procedures or as instructed by analyst(s) or comparable positions.
  
• Prepares memoranda, preliminary reports, and charts showing findings and recommendations.
  
  
  
  
  Requirements
  Conditions of Employment
  
  
  
  
  
  
  • Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
    
    
  • Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).
    
    
    
    
    
    
    Qualifications
    
    Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
    
    
    
    You must meet the following requirements by the closing date of this announcement:
    
    
    
    SPECIALIZED EXPERIENCE: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 level in the Federal Service. Examples of specialized experience includes performing technical work in support of management and/or program analysis functions which may have included identifying potential and actual problems and probable causes; researching specific issues; gathering pertinent statistics or information, reporting findings and recommending corrective action for the full scope of a program or function; monitoring, reviewing, and evaluating operations and interrelationships with other functions regarding workflow, work redundancy, or systemic problems; and utilizing database or spreadsheet software to enter, revise, manipulate, sort, calculate, store and retrieve data for use by others. This list is not inclusive.
    
    
    
    Candidates must meet the typing proficiency and office automation skills, as well as the experience and/or education required for this position.Applicants must be a qualified typist with a minimum typing speed of 40 words per minute (based on a 5-minute sample with three or fewer errors). Applicants may meet these requirements by passing the appropriate performance test, presenting a certificate of proficiency from a school or other organization authorized to issue such certificates by the Office of Personnel Management local office, or by self-certifying their proficiency. Performance test results and certificates of proficiency are acceptable for three years. We may verify proficiency skills of self-certified applicants by administering the appropriate performance test.
    
    
    
    For more information on qualifications please refer to .
    
    
    
    Education
    
    For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
    
    
    
    A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
    
    
    
    FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click for Foreign Education Credentialing instructions.
    
    
    
    Additional information
    
    
    
    
    • Subject to a 1-year probationary period (unless already completed).
      
    • Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
      
      
    • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
      
      
    • This is a non-bargaining unit position.
      
    • Tour of Duty: Monday - Friday 8:00am-4:30pm
      
    • Alternative work schedule, staggered work hours or telework may be available.
      
    • In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
      
    • Relocation expenses - No
      
    • A recruitment incentive will not be offered.
      
    • Obtain and use a Government-issued charge card for business-related travel.
      
    • If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP), recruiting strategy.
      
    • Telework Eligible Positions: Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
      
    • Certificates will be issued by state and a separate certificate will be issued for Glendale, CA (CA6218).
      
      AMENDED TO INCREASE VACANCIES FROM 6 TO 11.
      
      
      
      Though many locations may be listed, you will be limited to a maximum of 5 location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.
      
      
      
      If the position(s) are no longer needed prior to the closing date, this announcement may be closed early. Certificates will be issued by state and a separate certificate will be issued for Glendale, CA (CA6218).
      
      This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements. Applicants must apply and/or update their applications by 11:59 pm ET at the close of the following cutoff dates to be considered: Cutoff date(s): 03/25/2024. This announcement may be amended to include additional cut-off dates within the 12 month period if needed, not later than 5 days prior to the additional cut-off date(s). Eligible applicants in the highest category who apply by the initial cut-off date will be considered first. If additional vacancies exist, applicants who applied after the initial cutoff date who place in the highest category will be considered next. Selections from this announcement may be made no later than (NLT) 03/24/2025.
      
      
      
      
      
      
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      Benefits
      
      
      
      A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
      
      
      
      
      
      
      Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
      
      
      
      
      
      
      
      Required Documents
      
      
      The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
      
      
      
      
    • Online Application - Questionnaire
      
    • Education - See Education Section above
      
    • Registration/License (if applicable) - active, current registration/license
      
      
      
      
    • High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
      
      Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
      
      
      
      
      How to Apply
      
      The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 12/23/2024 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 12/23/2024.
      
      
      
      To preview the Application Questionnaire, please click the following link:
      
      
      
      • To begin the application process, click the "Apply Online" button.
        
      • You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
        
      • To complete, you must click the "Submit Application" button prior to 11:59 PM (ET) on 12/23/2024.
        
        To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
        
        
        
        To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
        
        
        
        
        
        Agency contact information
        
        
        IRS Austin External
        
        
        
        
        Email
        
        
        
        
        
        Address
        
        
        LBI - Director Western Compliance
        
        1111 Constitution Ave NW
        
        Washington, DC 20224
        
        US
        
        
        
        
        
        
        
        
        Next steps
        
        
        Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
        
        
        
        Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
        
        
        
        Fair & Transparent
        
        The Federal hiring process is set up to be fair and transparent. Please read the following guidance.