Manager Ambulatory Operations - Cooper University Hospital
Willingboro, NJ
About the Job
About Us
At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to its employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.
Discover why Cooper University Health Care is the employer of choice in South Jersey.
Short Description
Primary duties include fostering an environment of service excellence, superior patient experience, employee and provider engagement; planning and supervising the daily Activities of clinical and business operations in the assigned practice.Implements and monitors compliance with enterprise-wide standard processes; optimizes Resources.Supports and operationalizes new growth initiatives.Strives for continuous professional development.Consistently and effectively communicates organizational information.
Experience Required
Minimum 3 years' experience in a healthcare leadership, manager level or above. A combination of education, experience and background may also be considered.
Skill in exercising a high degree of leadership, initiative, judgment, discretion, and decision-making to achieve local and organizational objectives.
Demonstrated experience in improvement of assigned areas outcomes through creative and sustainable tactics.
Knowledge and ability to utilize electronic health record in order to monitor key practive statistics, patient access metrics and clinic operations.
Excellent organizational, written and verbal communication skills. Comfort in communication with all levels of personnel.
Demonstrated excellence in customer service, patient experience and operational improvement within the ambulatory setting.
Strong knowledge of principles and practices of business/medical administration, management and relationship management.
Working knowledge of regulatory requirements in an ambulatory setting in the realm of HIPAA, scheduling and billing.
Education Requirements
Associate degree or bachelor's degree preferred
