Manager Black Bear - Gogri Restaurants Inc.

Manager

Job Description

Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. • Understand completely all policies, procedures, standards, specifications, guidelines and training programs.

• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Perform regular scheduled Inventory counts and generate reports
• Assure neat and orderly inventory shelves though out the restaurant facility.
• Make employment and termination decisions.
• Fill in where needed at FOH to ensure guest service standards and efficient operations.
• Fill in where needed at BOH to ensure food standards and efficient operations.
• Continually strive to develop your staff in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant's receiving policies and procedures.
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
• Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.
• Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns.
• Knowledge of Health Department requirements for the food service industry in California.
• Knowledge of Human Resources and Employment Laws and Regulations in California and within the municipalities of our specific restaurants.
• Assure that all Daily Reports are completed by management staff.
• Ensure that facility is kept clean inside and outside of the restaurant through personal inspection, and that all signage, artwork and lights are working and in excellent condition.
• Maintain the energy of the restaurant and camaraderie of the employees

Requirements of the Job:

• Possess verbal and language skills to understand and communicate with guests.
• Must have a basic knowledge of dining room and service procedures and functions.
• Possess basic math skills, operate a point-of-sale system, and have the ability to handle money.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to safely lift and easily maneuver plates of food, as well as supplies weighing up to 10 pounds.

You are applying for work with Bear Buddies Inc., a franchisee of Black Bear Diner, not Black Bear Diners, Inc., or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

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