Manager - Business Operations Analysis - Maximus

The Maximus HOSS Business Operations Analysis team is responsible for assessing the business processes, data management and reporting requirements of the US Health Services portfolio projects and creating a modernized technical solution that allows those projects to meet or exceed their current and future contractual service level agreements using Maximus enterprise business applications and platforms. This team will be focused on providing solutions that deliver operational efficiency, improved data tracking, ingestion and transmission and enhanced customer support capabilities.

This is a remote position with a travel requirement up to 30% within the continental United States.

Essential Duties and Responsibilities:

- Enhance and enforce the document control or change control governance processes.

- Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation and processes.

- Provide leadership, guidance, and expertise to internal program management and support teams to solve issues, develop operational documentation, implement change requests, and document process changes.

- Provide analytical oversight and review of all relevant initiatives.

- Develop tools to enable leadership to address issues and make decisions related to change requests.

- Identify and resolve issues, problems, and concerns by leading cross functional teams.

- Develop, document, and maintain an effective set of policies and procedures consistent with program guidelines.

- Interface with management and steam to determine appropriate policies and procedures.

- Responsible for day-to-day operations to meet key performance metrics.

Minimum Requirements

Minimum Requirements:
- Bachelor's degree in related field.

- 5-7 years of relevant professional experience required.

- Equivalent combination of education and experience considered in lieu of degree.

• Ability to develop solutions to a variety of complex problems.
• 5 years minimum of business analysis experience in the government-administered social services industry.
• 3 years minimum of project management experience.
• At least two years of experience leading a team.
• Willing and able to travel (domestic - continental US) up to 30% of the time.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.