Manager, Clinical Systems, Ambulatory - Hackensack Meridian Health

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Ambulatory Clinical Systems Manager has expert knowledge of clinical and administrative systems as well as significant understanding of other IT disciplines. Responsible for simultaneously managing multiple clinical systems projects. The scope of project management responsibilities includes hospital-wide teams of analysts, clinical project owners, physicians, nurses, patient care administrative and technical personnel, vendors, and implementation consultants. Incorporates the organizations strategic objectives in the management and evaluation of the organizations clinical and administrative information systems.

Epic certification in a clinical application is required. Any of the clinical applications including Ambulatory is acceptable.

This is a hybrid position(50/50).

A day in the life of a Ambulatory Clinical Systems Manager at Hackensack Meridian Health includes:

• Integrates, coordinates and plans resources to achieve strategic goals via the management of clinical and administrative systems.
• Organizes, manages and develops project team resources in order to effectively meet project commitments and business objectives.
• Forms interdisciplinary project teams consisting of IT professionals, physicians, nurses, patient care administrative and technical staff to select and implement major clinical information systems.
• Manages the design, acquisition, implementation and evaluation of administrative and clinical information systems.
• Integrate evidence-based medicine & practice and clinical guidelines into informatics solutions.
• Develops and implements educational strategies to promote understanding of the information system life cycle.
• Assesses the need for and implements revision or development of policies or procedures as the system design evolves.
• Incorporates regulatory requirements such as Value Based Purchasing, public reporting, CMS, Joint commissions and NJ Department of Health and Senior Services into the clinical system.
• Projects resources required for system implementation and support. 
• Ensures the daily management, coordination, development, selection, and operation of applications software services within HMH and among HMH and its on-campus and remote patient care facilities.
• Manages daily operations of Applications Analyst resources.
• Provides consultative services to customers and information technology teams as to workflow processes and technological solutions.
• Develops and presents oral and written communications to organizational leadership.
• Develops and implements educational strategies to promote understanding of the information system life cycle.
• Manages and approves system, operational and departmental documentation, including policies and procedures.
• Synthesizes integrated workflows to improve procedures and process redesign.
• Manages complex projects with minimal guidance.
• Prepares cost analysis.
• Advises the Director of the impact of new applications technology and its cost-effective deployment within the department.
• Manages on-call support for clinical applications.
• Acts as resource for Applications Analysts.
• Other duties and/or projects as assigned.
• Adheres to HMH Organizational competencies and standards of behavior.

Education, Knowledge, Skills and Abilities Required:

• Masters degree, 2 years clinical experience and 3 years Information Technology managerial or administrative experience. OR
• Bachelors degree, 2 years clinical experience and 4 years Information Technology managerial or administrative experience.
• Epic Certification in clinical application.
• Demonstrated Project Management skills.
• Evidence of design of complex clinical systems.
• Evidence of implementation of complex clinical systems.
• Evidence of maintenance of complex clinical systems.
• Advanced technical consultation and support.
• Design specifications of complex clinical systems.

Licenses and Certifications Preferred:

• Project Management Professional (PMP) Certification, Certified Professional in Healthcare Information and Management Systems (CPHIMS) or Informatics Certification.

If you feel that the above description speaks directly to your strengths and capabilities, then please apply today!