Manager, Developer Experience Engineering - Waystar
Louisville, KY
About the Job
ABOUT THIS POSITION
We are looking for a driven engineering manager to lead our Developer Experience team. The Manager of Developer Experience Engineering is a Devops leader that is responsible for driving exponential improvements in Waystar’s CI/CD. They will select, implement, and integrate the tools and processes necessary to create, integrate, test, deploy, and run the code that powers our world-class platform. This role requires strong leadership skills, technical expertise, and the ability to manage multiple projects/priorities effectively.
WHAT YOU'LL DO
Manages all day-to-day activities of the team. Ensures team isoperatingusing scrum methodologies and rituals.
Oversees the daily operations of the team, including managing CI/CD pipelines, automation processes, and infrastructure maintenance. Ensures the reliability and performance of systems and applications.
Identifiesopportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of team workflows
Works with the Application Development teams to prioritize CI/CD enhancement requests,identifyopportunities to improve the developer experience and implementWaystarSDLCpolicy andprocedures
Communicatesteamroadmaps, project plansandsprintmetrics toleadershipto gain alignment
Schedules projects and resources, and monitors project timelines; willultimately beaccountable for the success or failure of all team projects
Conducts People Operations responsibilities for all assigned team members, including performance reviews, disciplinary action,and communication of companywideannouncements
Motivates and provides guidance to team members toaccomplishteam goals through counseling, performance reviews, mentoring, and team building activities
Coaches team members, helping them develop into more senior/experiencedengineers
Establishes training offerings, suited for individuals’ needs, for them to progressin their career goals
Technical capabilities are on par with the Technical Lead
Additionalduties as assigned
WHAT YOU'LL NEED
7+ years ofenterprise level coding experience,preferablyC# .NET
3+ years’ experience asanEngineeringManager orTechnical Lead/Lead Engineer
Experience managing technical projects, including planning, resource allocation, and stakeholder communication.
Excellent verbal and written communication skills, with the ability to interact effectively with team members, stakeholders, and executive leadership.
Ability to work in a very fast-paced environment & welcome change
Highly self-motivated
Ability todevelop career plans for team members
Experience buildinghighly reliablesoftware solutions
Subject Matter Expertise inDevops
Ability to run a team of4+ team members
Able to plan andinitiatemulti-quarter projects with a full project team
Bachelor’s degree in related field or equivalent work experience
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visitwaystar.com or follow@Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.