Manager, Digital Content & Strategy - Comcast Corporation

Comcast Spectacor oversees the Wells Fargo Center and its major transformation project, the Philadelphia Flyers, the Philadelphia Wings lacrosse team, the Maine Mariners hockey team, the Flyers Training Center, the Seoul Infernos OWL team, and Spectacor Events and Entertainment, a growing live events business that has already brought successful, new events to the Philadelphia area. Comcast Spectacor is headquartered at the Wells Fargo Center (WFC) in Philadelphia, PA. The WFC, the 4th most highly attended arena nationally and 7th most attended in the world is home to 270+ events per year, including the Philadelphia Flyers, Philadelphia 76ers, Philadelphia Wings, Villanova, concerts, and events. Comcast Spectacor is a wholly owned subsidiary of Comcast and maintains connected and disconnected networks within the Wells Fargo Center.

Job Summary

Responsible for the planning, development and acquisition of a continuous flow of content for either a portion of the organization' s sites, platform or an assigned market. Identifies additional markets for assigned content. Creates new concepts. Enhances content and services. Accountable for content quality and traffic/market share of assigned content area.

Job Description

Core Responsibilities

• Manage strategy for Philadelphia Wings digital platforms and social media channels that drive engagement, grows follower base, and awareness, with short and long-term planning.
• Actively engage within social media communities with a unique brand voice that best represents the Philadelphia Wings organization.
• Work in partnership with the digital content team to achieve marketing objectives while creating authentic, measurable content.
• Assists Management in identifying and evaluating business opportunities and in targeting key event programming to drive differentiation. 
• Manages media sources and partner content feeds, and ensures that content is updated rapidly and on a regular basis.
• Monitors the creation of content and consistently checks for errors or issues (typos, broken links, feed lags, etc.), while ensuring deadlines are met.
• Coordinates partner promotions, content tracking, and cross-platform programs with other divisions.
• Coordinates with marketing and creative teams to align content goals and ensures smooth and timely implementation of content programs.
• Collaborate with sales and corporate partnerships departments to fulfill all social requests and ensuring that social media platforms support and reflect larger company goals.
• Research and execute best practices and emerging offerings across all consumer brands.
• Serve as team liaison with the NLL with regards to digital content and social media initiatives.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Ability to travel and work nights, weekends and select holidays, in addition to traditional business hours is required.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years