Manager/Director of Operations - Phoenix Home Care and Hospice

Requirements

We are looking for a Manager/Director of Operations for the St Louis, MO and O'Fallon, IL regions

At Phoenix whether we're caring for patients directly or supporting those who do, each of us is a caregiver at heart. Every team member contributes to our mission to offer New Beginnings and meaningful opportunities to caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.
If you're looking for a new beginning where you can put your skills and experience to work, make a difference every day and pursue your goals for the future, join our team!

Benefits:

• Salary Negotiable
• Health Benefits: Major Medical (Multiple Options to choose from), Spousal Insurance, Dental, Vision, etc.
• PTO
• 401k
• Continuing education opportunities
• Employment recognition programs
• Outstanding culture and team atmosphere

What You Will Do

• Reports to the VP Operations and is responsible for overall organization and financial management of the regional facility, direction of facility operations and functions according to approved policies, procedures and standards. Ensures the enhancement of business development, and continuous improvement of care center efficiency and fiscal success. Provides supervision to the clinical manager(s) who ensure the delivery of quality care to patients.
• Ensures the facility's compliance with all regulations, laws, policies and procedures. Educates all staff members about state, federal, and accreditation requirements (as applicable).
• Assists with weekly business development and management team meetings with all appropriate staff and other members of the medical community to promote home health services. Meets budgeted admission goals in collaboration with Business Development team.
• Provides input, guidance and feedback related to marketing activities and location marketing plan to ensure that goals for growth are met. Participates in marketing activities.
• Assists and directs staff with appropriate skills to perform duties. Coaches, directs and encourages staff through use of formal and informal means. Provides leadership planning for staff education programs, administrative/staff meetings, in-services, and encourages continuous education and staff development for all team members. Sets positive, attainable expectations, objectives and goals for the facility.
• Uses knowledge, experience, and other resources as necessary to make logical decisions, solve problems, analyze work processes and make suggestions for improvement.
• Ensures implementation of a performance improvement program to drive quality care, positive patient outcomes, and address negative trends. Ensures issues and deficiencies identified during internal or external surveys or audits are addressed and corrected.
• Consults and collaborates with the VP of Operations in implementation of operations standards and processes.
• Adheres to company policies and procedures and HIPAA/ Privacy Program, Compliance Program, and Code of Conduct and Ethics. Participates in activities associated with the management of workplace health and safety. Identifies and reports health and safety risks, accidents, incidents, injuries and property damage at the workplace.
• Provides oversight and approval of payroll, ensures agency is operating in accordance with current pay practices.
• Monitors and evaluates employee performance. Holds employees accountable for the attainment of defined goals and objectives. Executes effective performance redirection when needed. Develops employees through coaching, mentoring, and formal/on the job training and development opportunities.
• Performs other related duties as assigned.

Qualifications
Required

• BS degree or Clinical related field.
• Two (2+) years' home care experience and at least one year of supervisory experience or two (2+) years’ experience in leadership/management in health care or home health.

We’re taking the journey with you, creating a New Beginning!

Choose Phoenix, Apply today!

Our mission is to offer New Beginnings and meaningful opportunities to our caregivers and clinicians while providing home care services to our clients built on innovation, skill, and Christ-like values of compassion, honesty, and patience.