Manager, Events and Operations - City of Asheville, NC

About our opportunity: 
The City of Asheville is seeking qualified applicants for the position of Events & Operations Manager in the Community & Regional Entertainment Facilities department at the Harrah’s Cherokee Center Asheville (HCCA). The HCCA hosts over 260 event days annually, stimulating economic activity throughout the community. This is a fast-paced environment where planning, organization, attention to detail and a sense of urgency are essential. 

What you’ll be doing: 

• Managing and coordinating daily work activities of the Facilities Operations team (4) Labor Crew Leaders, (5.75) FT Laborers and (15) Temp/seasonal Laborers. 

• Set schedule for assigned staff and contract vendors. 

• Manage waste programs (trash & recycling) throughout the facility. 

• Plan for, coordinate and manage all venue event changeovers. 

• Manage asset inventory; supplies, tools equipment, etc.

• Assist with the design, updates and implementation of all venue safety plans; staff training, evacuation, fire, shelter in place, weather, active shooter etc. 

• Propose, budget for and manage small-medium facility upgrade projects. 
• Advance, and coordinate event needs with clients for assigned events. 
• Communicate event needs with venue staff and ensure proper execution of assigned events. 
  
  

• Salary: $66,293 

• 13 Paid Holidays, 12 paid sick days, and 10 paid vacation days 

• Full access to the City of Asheville’s benefit suite including Medical, Dental, and Life Insurance options 

• Enrollment in the North Carolina State Pension Plan and NC State 401k with company matching funds. 

• And more!

About you:

We know your time is valuable. Applicants who meet the following minimum requirements or have comparable experience and/or education will be considered: 

• Bachelor’s Degree; or a minimum of 3 years experience in event or operations management 

• Must possess and maintain a valid state driver’s license 

• Possess or be able to obtain First Aid and CPR within six months of hire

• Possess or be able to obtain Certified Crowd Manager certificate within six months of hire 

Persons of all genders and races are encouraged to apply. 

Other things to know: 

• Work Schedule: Schedule will vary based on events. A standard non-event day is 8am - 4:30 pm. Event dates may require longer shifts and will occur on evenings , weekends and some holidays. Occasional overnight work will be required. 

About us: 

The City of Asheville is dedicated to providing quality service for the residents and visitors of our beautiful city, nestled in the Blue Ridge Mountains of western North Carolina. Asheville, NC is a thriving mountain city that has a culture enriched in diversity. 

The City of Asheville values and respects a diverse community, workforce and ideas, and is committed to promoting an equitable, fair, and just employment environment. Our organization seeks to create and provide access and opportunities to employees, residents and visitors to fulfill their potential through inclusive engagement practices, relationship building and an authentic sense of belonging. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. The City of Asheville is proud to be a second chance employer.

The City of Asheville is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.