Manager Fulfillment - Prince Telecom

Overview

Are you looking for an opportunity to make a difference? Are you looking to hone your skills and share your knowledge? Then you may have found your next career move. A national leader in the telecommunications field is hiring for a Manager Fulfillment responsible for managing all operations in accordance with the customer and industry specifications. 

What you will do….

• You will manage all operations to ensure that all operations are completed in accordance with customer and industry specifications. This includes ensuring that all employees working on the project are working safely and productively.
• You will provide OTJ training for employees working on the project under your direction on installation practices and methods to ensure a safe and productive work environment.    
• You will hire, train, supervise, discipline, evaluate field technicians, supervisors, office support personnel, and warehouse functions. 
• You will ensure and maintain all MSO and company quality control and safety requirements.
• You will identify performance issues and recommend and implement corrective action.    
• You will assign daily production to in-house and subcontract technicians.
• Requisition, assign and track materials needed for the daily operations.
• Perform audits of construction operations to ensure work is being completed in compliance with project specifications and monitor safe work practices.
• Resolve complaints with property owners in areas where our personnel are working.      
• Review daily production reports, material usage sheets, keep track of work hours, complete and maintain accurate records of work performed.        
• Reconcile all issued parts and materials on a daily basis to ensure accurate material usage counts.
• Verify submitted Daily Production Reports for accuracy and approve recorded production for billing purposes.
• Complete Weekly Report which summarizes all operational concerns i.e. converter.       

IND1

What we are looking for...

• Must have 3 years management experience in the cable installation space.
• Must have excellent customer service skills.
• Must have excellent oral and written communications skills.
• Must possess a valid driver’s license (class "C" minimum).
• Must be capable of working in all temperatures, climates, and weather conditions.
• Must provide verifiable evidence of experience in CATV installation field and prior supervisory experience in the CATV or related field. 

What you’ll get… 

• Company car
• Weekly paychecks
• Medical, Dental, Vision and Prescription Plans
• Flexible Spending Accounts
• Short and Long Term Disability
• Supplemental Life and AD&D
• 401(k) Retirement Savings w/ Company Match
• Stock Purchase Plan
• Company Discounts
• Legal Insurance
• Paid Time Off and Holidays
• Tuition Reimbursement for select programs

Who we are...

Prince Telecom's commitment to deliver outstanding service that consistently exceeds customer expectations has grown the company to become one of the nation's largest fulfillment providers. With a national footprint and over 850+ employees, Prince Telecom affords its customers a single source solution with the ability to deploy a well-equipped, professionally trained and experienced workforce capable of meeting needs anywhere in the United States. Prince Telecom offers a wide range of services that includes: residential and commercial installations, digital converter deployment, high speed modem installations, home security and automation, underground and aerial construction services and special projects such as MDU construction, drop rebuilds and audits.

At Prince Telecom we are proud of our installation technicians and operational support teams who meet our strict pre-employment and on-going safety and quality control criteria; we reward their outstanding performance with competitive pay, bonus programs, paid training, career development programs, safety certifications, paid time off and medical, dental, vision, life and 401(k).

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.