Manager, GLCR Vendor & Financial Administration - American International Group

Role Overview:

The Manager, Vendor & Financial Administration will lead the team responsible for Global Legal, Compliance & Regulatory financial and law firm/legal vendor operations and relationship management.  Reporting to the Global Head of Service Delivery, the Manager, Vendor & Financial Administration will oversee law firm and legal vendor engagement inclusive of performance monitoring and lead department financials, with a particular focus on legal spend control and optimization.   

Key responsibilities:

• Drives strong financial management across GLCR, including budgeting, forecasting, financial reporting, allocation, and accruals, through oversight and management of team.

• Leads corporate law firm relationship management and operations

• Fosters stakeholder buy-in and enable attainment of GLCR departmental objectives and serve as subject matter expert and champion of legal vendor and financial strategic initiatives.

• Develops and monitors financial and vendor management key performance indicators

• Facilitates positive relationships with law firm billing departments to ensure clear and accurate exchange of information; monitors law firm / legal vendor financial performance  

• Leads financial analysis and forecasting activities to drive strategic planning and decision-making and assist in law firm / legal vendor management.

• Ensures compliance with financial and vendor management policies and regulations

• Accountable for successful completion of law firm annual budgeting and quarterly forecasting process

• Serves as champion for financial deliverables within GLCR as related to key projects and strategic initiatives

• Enables on-time, accurate, and comprehensive execution of firm engagement and firm administration-related deliverables. 

• Ensure accurate data in connection with firm eBilling and matter management records in outside counsel management system

• Conducts comprehensive market research to identify and evaluate law firms and vendors to drive optimal engagement model; regularly reviews and evaluates model.

• Monitors the quality of law firm and legal vendor deliverables, implementing quality control measures and addressing any performance or service issues

• Maintains strong relationships with law firms and legal vendors, fostering collaboration and goal alignment

What we’re looking for:

• 8+ years of progressive finance, legal operations, legal vendor management, or other corporate experience that demonstrates strong business and financial acumen.

• BA degree or equivalent; MBA preferred

• Experience leading legal forecasting and budgeting processes for large, complex departments with significant field of corporate law firm partners

• Demonstrated capability to lead highly effective and engaged teams

• Strong attention to detail and commitment to accuracy and on-time delivery in regimented, financial calendar-anchored environment

• Advanced proficiency in Microsoft Excel is required

• Six Sigma certification is a plus

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Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Estimated Travel Percentage (%): No Travel

Relocation Provided: No

AIG Employee Services, Inc.