Manager, HR - Fiserv
Stafford, TX
About the Job
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Manager, HR
What does a great Human Resource Manager do?
The Human Resources Manager is a business partner with the assigned FOS (Fiserv Output Solutions) leaders. The HR Manager will advise and counsel managers and associates on a variety of local and corporate HR programs; utilize sound business judgement to make quick and consistent decisions pertaining to human capital in a fast-paced, high volume and demanding work environment; and ensures the effective delivery of the full life cycle of all HR practices to attract, retain and develop our associates.
What you will do:
+ Advise and support approximately 500+ exempt and non-exempt associates across multiple locations and shifts
+ Proactively manages associate relations issues, investigations, process and compliance issues to minimize risk for the business. Takes appropriate action to remediate identified issues. Escalates issues appropriately. Provides management team with necessary resolution and action items.
+ Lead investigations and ensures activities follow local, state, and federal employment laws and regulations as well as aligning to the Fiserv Code of Conduct, Values, and operating processes and procedures.
+ Leverage HR analytics to help leaders make informed decisions, including reporting of operational HR metrics
+ Execute annual compensation cycle; including compensation planning, job analyses, salary surveys, etc.
+ Partners with managers and supervisors in workforce planning, talent selection, and headcount forecasting
+ Advise managers on goal alignment, performance management and associate development
What you need to have:
+ Bachelor’s degree
+ 7+ years of Human Resources experience
+ 3+ years of strategic employment relations experience
What would be great to have:
+ Master’s degree in Human Resources or related field of study
+ PHR, SPHR, PHR-CP, SPHR-CP or equivalent
+ Bi-lingual, Spanish
+ Travel required: 10% - 15% annually
#LI-JR1
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune _®_ magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Manager, HR
What does a great Human Resource Manager do?
The Human Resources Manager is a business partner with the assigned FOS (Fiserv Output Solutions) leaders. The HR Manager will advise and counsel managers and associates on a variety of local and corporate HR programs; utilize sound business judgement to make quick and consistent decisions pertaining to human capital in a fast-paced, high volume and demanding work environment; and ensures the effective delivery of the full life cycle of all HR practices to attract, retain and develop our associates.
What you will do:
+ Advise and support approximately 500+ exempt and non-exempt associates across multiple locations and shifts
+ Proactively manages associate relations issues, investigations, process and compliance issues to minimize risk for the business. Takes appropriate action to remediate identified issues. Escalates issues appropriately. Provides management team with necessary resolution and action items.
+ Lead investigations and ensures activities follow local, state, and federal employment laws and regulations as well as aligning to the Fiserv Code of Conduct, Values, and operating processes and procedures.
+ Leverage HR analytics to help leaders make informed decisions, including reporting of operational HR metrics
+ Execute annual compensation cycle; including compensation planning, job analyses, salary surveys, etc.
+ Partners with managers and supervisors in workforce planning, talent selection, and headcount forecasting
+ Advise managers on goal alignment, performance management and associate development
What you need to have:
+ Bachelor’s degree
+ 7+ years of Human Resources experience
+ 3+ years of strategic employment relations experience
What would be great to have:
+ Master’s degree in Human Resources or related field of study
+ PHR, SPHR, PHR-CP, SPHR-CP or equivalent
+ Bi-lingual, Spanish
+ Travel required: 10% - 15% annually
#LI-JR1
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington.
_Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._
Thank you for considering employment with Fiserv. Please:
+ Apply using your legal name
+ Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune _®_ magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.
Our commitment to Diversity and Inclusion:
Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
Source : Fiserv