Manager, Impact Measurement and Stakeholder Insights - Soles4Souls

Position: Manager, Impact Measurement and Stakeholder Insights

Reports To: Chief Marketing Officer

Soles4Souls Mission: Soles4Souls creates sustainable jobs and provides relief through the distribution of shoes and clothing around the world.

Our CORE values: Transparency, Entrepreneurial, Accountable, Meaningful – represent who we are!

Summary: The Manager, Impact Measurement and Stakeholder Insights is a highly collaborative, creative, and curious technical expert responsible for designing research methods and collecting, cleaning, analyzing, and reporting impact data, stakeholder feedback and business insights to increase the organization's understanding of the effectiveness of our core programs and partnerships. A proven servant leader who centers people in our work, eager to drive effective results and build upon a culture of impact at Soles4Souls.

Primary Responsibilities:

• Identify and design the appropriate research methods (both quantitative and qualitative) to achieve desired outcomes for each program area -- 4Opportunity, 4Relief, 4EveryKid and 4thePlanet

• Lead project design activities including the development of theories of change and strategic frameworks (Results Frameworks, Logical Frameworks)

• Develop and execute methodologies for collecting and analyzing feedback from key stakeholders (including donors, supporters, partners and beneficiaries)

• Implement data measurement/collection efforts alongside team and external partners

• Disseminate evaluation findings and project results to management team and other internal stakeholders

• Mine, scrub & code primary data from multiple databases

• Conduct rigorous quantitative and qualitative analysis

• Create reports, dashboards, and other tools to clearly communicate partnership and programmatic need, delivery and impact

• Lead integration, management, and maintenance of impact management systems, namely Power BI currently

• Build best practices and other supporting documentation of measurement methods, data sources, entry, cleaning, analysis, and reporting

Qualifications, Skills, and Capabilities:

• Bachelor's degree or relevant experience in a related field such as business insights, economics, supply chain sustainability, etc.

• You have technical expertise and experience in research, analytics, and database management. You also have proven experience leading design and data management in Power BI or similar tools.

• You are an initiative-taker. You take initiative with your projects and drive them from start to finish. You are comfortable working autonomously while proactively reaching out for support when you need it.

• You have demonstrated understanding of social impact, sustainability, community and/or international development. You are familiar with applied social and environmental impact models, particularly in non-profit or social enterprise settings.

• You are exceptionally organized and detail oriented. You can deconstruct complex systems while maintaining the overall vision and goals.

• You are a lifelong learner. You embrace problem-solving with openness, curiosity, and creativity, and embrace feedback as an opportunity to grow and be agile.

• You have a people-centric mindset. You strive to understand diverse perspectives and produce deliverable outcomes useful for internal and external stakeholders.

• You thrive in a fast-paced and results-oriented remote environment. You balance efficiency and effectiveness.

• You understand that a job is supposed to be fun! You strive to maintain our atmosphere of kindness, respect, and clear and honest communication. When you fall short, you own it.

• You are open to traveling to partner sites if needed in the future. You embrace cross-cultural experiences with gusto, humility, and an equitable lens.

S4S is an equal opportunity employer committed to building a diverse staff and strongly encourages applications from candidates of color and other diverse backgrounds. Competitive salary. Benefits include medical insurance with 72.5% employer coverage, HRA account, 100% dental insurance & vision coverage, long-term disability, life, 401K with up to 6% employer match, professional development benefits, open FTO and paid parental leave.