Manager, Information Systems (IS) III - City National Bank
Charlotte, NC 28210
About the Job
MANAGER, INFORMATION SYSTEMS (IS) III - Core Banking Technology WHAT IS THE OPPORTUNITY? The Core Banking Technology Leader will exhibit strong leadership skills, product knowledge, stakeholder management capabilities and experience creating significant impact across CNB
This leader works through prioritization efforts to ensure there is accurate technology assessments operating as a proactive partner to enable outcomes
The leader will continually raise the bar for accountability and ownership, but will also inspire an engaged team to align with the broader CNB Strategy
The ideal candidate brings an innovative mindset
This strategic leader is detail oriented and can mentor and develop talent
This leader has demonstrated the ability to build teams both from within and outside CNB
This leader will create strong partnerships across CNB and find opportunities to modernize the Core Banking Platform leveraging the broader resources of the technology organization
This leader will manage outcomes partnered with direct and matrixed organizations
Technology and Innovation Division As a member of City National's Technology & Innovation group, you will drive, develop, and maintain solutions for clients and colleagues
This is an exciting time of technology advancement and innovation across the bank, particularly within our technology teams
What you will do Inspirational Leadership combined with the ability to recruit and develop talent
Establish OKRs that align with outcomes for the organization
Hands-on leadership to manage through transformation
Mentor, Develop and work with matrixed leaders to manage outcomes associated with Core Banking Technology
Manage vendors like FIS, and FiServ
Fully accountable to the bank’s core banking platform (FIS IBS) & associated technology stack, and accountable for feature rollouts
Assess current portfolio for longevity, risk, and technology debt
Build a strategy and roadmap with the Operations and Product leaders to modernize the platform and sustain technology currency
Fully accountable for the operational outcomes of the Core Banking Platform, including resiliency, availability, and scalability
Perform a critical assessment of the Core Banking Eco-system including a review of the Architecture, framework, development methodology, information security designs, and change management capabilities – to inform a 3-year strategy of the technology vision for the Core Banking Platform
Create a realistic execution path to accomplish this technology vision
Conducts special projects as requested by senior management; monitors projects for adherence to Bank security and quality standards and management objectives; presents project status reports to senior management
Participates in the development of Information Systems strategic direction and coordinates across business and technical teams to ensure all bank projects meet strategic objectives
Coordinates systems activities with other IS managers
Participates in vendor evaluations, recommends and reviews functional and overall system design, and technical planning to improve systems productivity and efficiency
Plans, develops, establishes and control assigned organization and budget functions
Takes ownership of department invoices; verifies for accuracy and approves
Participates in defining terms for contract negotiations and service agreements
Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate
Fosters and maintains good relationships with colleagues to ensure that processes are integrated to support expected customer service levels
Facilitates the creation of a team environment by providing strong mentoring skills and interdepartmental communications
Recommends hires, transfers, terminations, salary adjustments, performance standards and reviews
Approves employee daily time records, work assignments, vacations, sick pay, etc
Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g
Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.)
Completes all required training
Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded
All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement
Must-Have* Bachelor's Degree or equivalent Minimum 7 years management experience Minimum 10 years experience in Information Services/Technology Skills and Knowledge Demonstrated increase in responsibility working with a Financial Institution managing Core Banking Platforms like Hogan, FIS IBS, Fiserv Signature Demonstrated experience in Product Builds – Cash Management, Savings, Deposit Products and Pricing Demonstrated experience building teams – People, Culture, Succession Planning, Budget Management, Business Acumen Demonstrated technology modernization experience
Examples – Mainframe-Cobol/monoliths to microservices Demonstrated development and automation experience on .NET, node.js, Apache, Java, Python, Javascript Demonstrated development experience leveraging Secure DevOps pipeline including – GitHub, Jenkins, Artifactory, UDeploy and others
Demonstrated experience with Agile and Iterative delivery & tools such as Jira, Aha, others Ability to work in fast-paced environment with ambiguity, changing priorities Ability to create an organization vision, mission and influence outcomes Excellent knowledge of data processing technology, especially in banking and financial systems
Comprehensive technical knowledge of functions in assigned department
Thorough knowledge of Bank policies and procedures
Excellent analytical, project management, tactical planning and managerial skills
Demonstrated leadership and excellent interpersonal skills
Excellent verbal and written communication skills Compensation Starting base salary: $127,626 - $237,014 per year
Exact compensation may vary based on skills, experience, and location
This job is eligible for bonus and/or commissions
*To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues
Get an inside look at our Benefits and Perks
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' ABOUT CITY NATIONAL We start with a basic premise: Business is personal
Since day one we've always gone further than the competition to help our clients, colleagues and community flourish
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today
City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
This leader works through prioritization efforts to ensure there is accurate technology assessments operating as a proactive partner to enable outcomes
The leader will continually raise the bar for accountability and ownership, but will also inspire an engaged team to align with the broader CNB Strategy
The ideal candidate brings an innovative mindset
This strategic leader is detail oriented and can mentor and develop talent
This leader has demonstrated the ability to build teams both from within and outside CNB
This leader will create strong partnerships across CNB and find opportunities to modernize the Core Banking Platform leveraging the broader resources of the technology organization
This leader will manage outcomes partnered with direct and matrixed organizations
Technology and Innovation Division As a member of City National's Technology & Innovation group, you will drive, develop, and maintain solutions for clients and colleagues
This is an exciting time of technology advancement and innovation across the bank, particularly within our technology teams
What you will do Inspirational Leadership combined with the ability to recruit and develop talent
Establish OKRs that align with outcomes for the organization
Hands-on leadership to manage through transformation
Mentor, Develop and work with matrixed leaders to manage outcomes associated with Core Banking Technology
Manage vendors like FIS, and FiServ
Fully accountable to the bank’s core banking platform (FIS IBS) & associated technology stack, and accountable for feature rollouts
Assess current portfolio for longevity, risk, and technology debt
Build a strategy and roadmap with the Operations and Product leaders to modernize the platform and sustain technology currency
Fully accountable for the operational outcomes of the Core Banking Platform, including resiliency, availability, and scalability
Perform a critical assessment of the Core Banking Eco-system including a review of the Architecture, framework, development methodology, information security designs, and change management capabilities – to inform a 3-year strategy of the technology vision for the Core Banking Platform
Create a realistic execution path to accomplish this technology vision
Conducts special projects as requested by senior management; monitors projects for adherence to Bank security and quality standards and management objectives; presents project status reports to senior management
Participates in the development of Information Systems strategic direction and coordinates across business and technical teams to ensure all bank projects meet strategic objectives
Coordinates systems activities with other IS managers
Participates in vendor evaluations, recommends and reviews functional and overall system design, and technical planning to improve systems productivity and efficiency
Plans, develops, establishes and control assigned organization and budget functions
Takes ownership of department invoices; verifies for accuracy and approves
Participates in defining terms for contract negotiations and service agreements
Represents the Bank by actively participating in outside civic and community affairs, business and industry-related organizations, and other professional activities as appropriate
Fosters and maintains good relationships with colleagues to ensure that processes are integrated to support expected customer service levels
Facilitates the creation of a team environment by providing strong mentoring skills and interdepartmental communications
Recommends hires, transfers, terminations, salary adjustments, performance standards and reviews
Approves employee daily time records, work assignments, vacations, sick pay, etc
Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g
Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.)
Completes all required training
Responsible and accountable for appropriate quality controls related to the financial products the bank provides, the services the bank delivers, the processes employed and the incentives with which colleagues are awarded
All City National products, financial solutions and services are to be provided ethically and with integrity in a manner that is consistent with the client-first culture and values embodied in City National’s PRIDE statement
Must-Have* Bachelor's Degree or equivalent Minimum 7 years management experience Minimum 10 years experience in Information Services/Technology Skills and Knowledge Demonstrated increase in responsibility working with a Financial Institution managing Core Banking Platforms like Hogan, FIS IBS, Fiserv Signature Demonstrated experience in Product Builds – Cash Management, Savings, Deposit Products and Pricing Demonstrated experience building teams – People, Culture, Succession Planning, Budget Management, Business Acumen Demonstrated technology modernization experience
Examples – Mainframe-Cobol/monoliths to microservices Demonstrated development and automation experience on .NET, node.js, Apache, Java, Python, Javascript Demonstrated development experience leveraging Secure DevOps pipeline including – GitHub, Jenkins, Artifactory, UDeploy and others
Demonstrated experience with Agile and Iterative delivery & tools such as Jira, Aha, others Ability to work in fast-paced environment with ambiguity, changing priorities Ability to create an organization vision, mission and influence outcomes Excellent knowledge of data processing technology, especially in banking and financial systems
Comprehensive technical knowledge of functions in assigned department
Thorough knowledge of Bank policies and procedures
Excellent analytical, project management, tactical planning and managerial skills
Demonstrated leadership and excellent interpersonal skills
Excellent verbal and written communication skills Compensation Starting base salary: $127,626 - $237,014 per year
Exact compensation may vary based on skills, experience, and location
This job is eligible for bonus and/or commissions
*To be considered for this position you must meet at least these basic qualifications The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Benefits and Perks At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues
Get an inside look at our Benefits and Perks
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT City National Bank is an equal opportunity employer committed to diversity and inclusion
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.' ABOUT CITY NATIONAL We start with a basic premise: Business is personal
Since day one we've always gone further than the competition to help our clients, colleagues and community flourish
City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today
City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.
Source : City National Bank