Manager, Inside Sales - Harris Blitzer Sports & Entertainment

POSITION SUMMARY:

The New Jersey Devils (NHL) are adding to their Ticket Sales Leadership Team by seeking an Inside Sales Manager to provide leadership and mentorship to 12-15 entry level sales associates, responsible for recruiting, hiring, training and driving accountability, culture and results, amongst other responsibilities. The Inside Sales Manager will gain experience and exposure as they learn how to coach, lead and manage and build a foundation for their own personal career growth while directly supporting the growth of others.




RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO THE BELOW:





+ Recruit, interview, hire, train and develop Sales Associates with the focus of generating and increasing new sales revenue



+ Support growth of new sales revenue within full season, partial plan, group sales and premium sales



+ Lead, motivate, develop, and retain Sales Associate staff for future succession and opportunity within HBSE



+ Monitor, manage and evaluate Sales Associate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals and follow up with Sales Associate staff with appropriate feedback and direction for development



+ Responsible for initial on-sale events for new membership sales and group sales; timeline, e-marketing campaigns, in-game and external marketing integration, inventory management, and online activation



+ Develop department business plan, training strategy, scripts, policies and procedures



+ Work with other managers to develop strategic call campaigns, new sales packages and opportunities for new sales



+ Develop and maintain relationships with other departments including Creative, CRM, Game Operations, CRM and Community



+ Resolve seating problems/concerns/issues related to new sales



+ Perform additional duties as assigned





QUALIFICATIONS:





+ Must have at least 2+ years of experience in a senior sales position, with a track record of consistently achieving sales goals/targets



+ Bachelor’s Degree, Business, Communications or Sport Management preferred



+ Proficiency in basic software programs (Microsoft Word, Excel, PowerPoint, Outlook)



+ Proficiency in Archtics or similar ticketing software a plus



+ Must be organized, creative, hard-working, analytical and possess excellent listening skills



+ Must be able to work long hours, including nights, weekends and holidays.









OUR BENEFITS:





+ Medical/Dental/Vision/Flexible Spending Accounts (all LGBT friendly)



+ Pretax Transportation Benefit



+ Generous parental leave policies



+ 401K (100% up to 5% is matched, after 1 year of service)



+ Unlimited Paid Time Off



+ 13 Paid Holidays



+ ½ Day Summer Fridays



+ Complimentary or Discounted Sports & Concert Tickets



+ On Site Fitness Rooms



+ Other League & Partner Discounts









We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.