Manager, Maintenance - Bus at Chicago Transit Authority

PRIMARY RESPONSIBILITIES

• Plans and supervises work procedures and methods used by assigned personnel to repair, service, and maintain Authority buses. 
• Assigns work and assures appropriate training in work procedures and reviews completed work for conformance to stipulated programs and procedures.
• Works to prevent accidents and reduce injuries by: observing and identifying problem areas, performing safety audits, investigating incidents, enforcing safety regulations and recommending corrective measures.
• Evaluates and monitors the performance of staff and/or vendors for compliance with programs and policies and attainment of goals and objectives.  Identifies performance deviations and determines appropriate course of action to correct problem areas.
• Implements CTA procedures for proper transport, storage, and disposal of solid and hazardous materials and hazardous waste within maintenance facilities.
• Supervises the activity of the TOPS (Transit Operations Planning System), MMIS, Prima View security camera system, and PC/laptops used to diagnose transmission, engine, and other bus-related defects.
• Assists the senior management team in the development and administration of the Bus Garage Maintenance Department’s programs, policies, goals, and objectives.
• Assists in the planning and development of garage facilities and work programs.  Evaluates cause of repair failures and implements improvements. 
• Coordinates assigned areas’ job picks, work schedules, and transition of work between shifts.
• Hires, trains, develops, monitors, and evaluates performance of staff.  Reviews and recommends personnel actions for approval.  Recommends new hires and changes in personnel status such as promotions, transfers, discharges, salary adjustments, etc. to senior management.
• Performs related duties as assigned.

MANAGEMENT RESPONSIBILITIES

Reporting to this position may include the following jobs:

Job Title

• Craft Foremen/Craft Leader/Craft Journeymen – Shop
• Bus Servicers/Engine Washers/Apprentices
• Bus Mechanics/Mobile Bus Mechanics/Tire Repairers
• Clerk/General Office

CHALLENGES

• Maintaining reliability, safety, and cleanliness standards of the fleet and facility.
• Prioritizing in accordance to customer needs, Authority requirements, FTA regulations and budget constraints.
• Coordinating activities of assigned personnel in compliance with nine different unions.

EDUCATION/EXPERIENCE REQUIREMENTS

• Bachelor’s degree in Engineering, Business Administration, or a related technical field, plus four (4) years of experience in vehicle maintenance and repair, or an equivalent combination of education and experience relating to position, or equivalent military experience.
• Management experience preferred.
• Transit experience preferred.
• Experience in interviewing employees regarding accidents, complaints, grievances and/or disciplinary actions preferred.
• Must possess a valid Driver’s License.

PHYSICAL REQUIREMENTS

• Must be able to traverse steps, ladders, and pits, lift a minimum of fifty pounds and function in areas where hazardous conditions may be present.
• Requires remaining in a stationary position for extended periods of time and constantly operating a computer and other office productivity machinery.
• Service Area Requirement: Exempt (Non-Union) employees must live within the boundaries of the CTA Statutory Service Area either at the time of employment or within 6 months of beginning employment at CTA.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong organizational skills and detail oriented.
• Strong verbal and written communication skills.
• Intermediate computer operations and word processing, spreadsheet, and presentation skills.
• Ability to work with sensitive information while maintaining strict confidentiality.
• Ability to work collaboratively with other departments.
• Ability to effectively and efficiently manage a large staff and operate in a fast-paced unstructured environment.
• Ability to maintain effective working relationship with departments, employees and Managers at all levels of the internal organization, as well as vendors.

WORKING CONDITIONS

• General maintenance office environment.
• Required to travel to various CTA, vendor, and transit property locations.
• Subject to normal garage/shop hazards such as noise, dust, grease, moving vehicles, etc.
• Exposure to various weather conditions when assessing maintenance work.
• May be required to work various extended or irregular hours (including afternoons, nights, or weekend shifts) in order to respond to CTA issues or emergencies.
• Must be available to respond to calls or email inquiries outside of regular work hours.

EQUIPMENT, TOOLS, AND MATERIALS UTILIZED

• Standard office equipment.
• Personal computer, related software (Microsoft Word, Power Point, Excel) and CTA specific software suites (Oracle, MMIS).
• Various shop tools and material.

Employees and/or union members will be given priority consideration in the hiring process, per the applicable labor contracts.

Final salary will be determined in part by the qualifications of the selected candidate and may be higher or lower than target.

Applicants, if hired,must comply with CTA's residency ordinance.

CTA IS AN EQUAL OPPORTUNITY EMPLOYER

No employee or applicant for employment will be discriminated against because of race, color, creed, religion, sex, marital status, national origin, sexual orientation, ancestry, age, unfavorable military discharge, disability or any other status protected by federal, state, or local laws; except where a bona fide occupational qualification exists We are committed to providing an inclusive environment for our workforce and supporting the communities we serve. CTA will make reasonable accommodations for the known disabilities of otherwise qualified applicants for employment as well as its employees, unless undue hardship would result. If you require an accommodation in the application or hiring process, please contact

prior to the submission of your application or upon notification of your actual test date. CTA will work with you to determine if an accommodation can be provided.

During the hiring process, CTA’s Human Resources department will contact candidates with next steps . Failure to respond to these correspondences in a timely fashion may result in your application being closed out for non-responsiveness.

Please click link below to review the benefits offered at the CTA.