Manager - Mechanical - Encore Boston Harbor

Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.

The Encore Boston Harbor Mechanical Manager, Manages the Mechanical department at a five-star casino, resort, convention, and spa.  Includes daily operations to meet company objectives for mechanical equipment maintenance, project planning, and energy management by performing the following duties personally or through subordinates. This includes but is not limited to; the management of the department strategy and ensuring alignment with overall Encore Boston Harbor strategy; maximizing opportunities for departmental and company success; maintaining all Wynn Standards: and ensuring five-star guest experience while leading a successful mechanical team. 

JOB RESPONSIBILITIES:   
•    Mechanical systems associated with a five-star Casino, Hotel, Spa, convention, and Restaurants.
•    Manage a state-of-the-art Central Utility Plant “CUP” including but not limited to; emergency diesel generators, gas reciprocating co-generators, battery energy storage system, Carrier electric chillers, Broad hot water absorption chiller, solar production, A/B utility feed, domestic water, sewer, and storm systems.
•    Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied.
•    Manages short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement.  Identifies key drivers of success.
•    Manages the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports. 
•    Manages the performance of team members under his/her area of responsibility.
•    Monitors all activities of the department to ensure that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced.  
•    Ensures department delivers and maintains a maximum level of property-wide service and satisfaction.  
•    Facilitates communication throughout the property by organizing and presiding over regularly scheduled meetings with team members within the department and with other departments as appropriate to ensure property wide communication.
•    Responsible for hiring, performance management, and employee engagement within the department.  Provides training opportunities, constructive and positive feedback to team members within area of responsibility.  Creates a motivating environment.
•    Keeps informed of all new developments within the department and makes recommendations designed to maximize department and company success.
•    Effectively manages internal and external guest relations, which will require levels of patience, tact and diplomacy. Responsible for addressing guest and team member issues as appropriate.  
•    Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations.
•    Manage Plumbing, HVAC/R, Kitchen, CUP - Sr. Watch, and General service Hotel/Casino shops.
•    Directs the proper water treatment and chemical testing for open and closed loops as well as the spa pools.
•    Responsible for utilities management, including billing leased spaces.
•    Responsible for energy efficiency and electrical reliability operation including CHP plant, battery system, solar and emergency generation. 
•    Manages the energy programs and initiatives such as.  ICAP, SMART, AECS, CPEC, and Demand Response.
•    Manages and/or assists in Managing WMP, SPCC, SWPP, GWDP, Hazardous Waste, and air emissions,
•    Must have the ability to promote positive, fair, and ethical relations with all team member, with all Wynn and Encore Boston Harbor contractors, and in all interactions within the Host and Surrounding communities as an ambassador of the Wynn brand.
•    Writes scope of work for mechanical design based on preliminary review.
•    Prepares engineering studies and schematic design for new systems and analyzes operation of existing systems.
•    Works with code officials and other design professionals when an interpretation or exception to building codes is required.
•    Assigns and reviews work of project design team. 
•    Checks progress of work and alerts Lead to change of scope or additional services.
•    Coordinates all aspects of project document completion within Wynn Boston Harbor and externally with clients and other design professionals.
•    Prepares or reviews construction budgets based on experience and scope of project.
•    Promotes use of and participates in development of company design and production standards.
•    Works with safety as a priority and follows department and company safety standards.
•    Maintains relevant knowledge of industry through continuing education and training.
•    Performs any other job-related duties as assigned. 

JOB REQUIREMENTS:  
To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Age, Gaming and Certifications:
21 years of age or above.
Will be required to obtain and maintain registration, or a license issued by the Massachusetts Gaming Commission.
Massachusetts Trade license preferred. Certified Pool Operator (CPO) preferred
Class A/B Operator (UST) preferred

Education and/or Experience:  
Bachelor’s Degree in engineering or a related field; or equivalent experience required. 
Minimum 7 years of engineering experience required, 3 years in a leadership role preferred. Successful completion of an apprenticeship, vocational/trade, or college courses required.
Requires strong computer skills and proficiency in Microsoft Office specifically Outlook, Word, Excel, & PowerPoint.
Candidate must have experience with planning and project management.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Candidate must have experience with building automation, ALC preferred. 
Knowledge of union and non-union working environments preferred.

Language Skills:
Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents.  Ability to respond to common inquiries from other employees or guests. Fluency in English required, second language a plus.  Ability to write detailed instructions and correspondence.  Ability to effectively present information in one-on-one and group situations. 
Mathematical Skills & Reasoning Ability:
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. 
Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to decipher reports and maintain reports on request.
Physical Demands: 
The physical demands described here are representative of those that must be met by the Team Member to successfully perform the essential functions of this job. 
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. The employee is regularly required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl. 
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Essential responsibilities include moderate physical ability such as lift or maneuver at least thirty (30) pounds, and varied instances of standing/walking.  
Work Environment: 
The work environment characteristics described here are representative of those that exists while Team Members are performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
•    The noise level in the work environment is typically moderate.  When on the casino, kitchen, or property floor or some back of house areas, the noise level increases to loud. Must be able to interact with internal and external guests in a professional manner.
•    Due to the unpredictable nature of the hospitality/entertainment industry, Team Members must be able to work varying schedules to reflect the business needs of the property.
•    Team members are expected to work outside and is subject to all weather conditions. Operates in a working environment that is subject to varying levels of cold, heat, humidity, precipitation, wind, noise, and vibration. Work may be performed in and or around electrically or mechanically energized equipment. Required to work in elevated places on ladders, lifts, catwalks, and staging inside and outside of the building. Proper precautions and procedures must be taken including the use of appropriate Personal Protection Equipment (PPE).

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.