Manager Network Implementation - Lumen
WORKS FROM HOME, TX
About the Job
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Manager Network Implementation is accountable for leading the engineering and construction efforts for Enterprise network and customers. Strong leadership and collaboration skills are required as this position is responsible for the results from multiple organizations in both direct and indirect reporting structures. Reports to the Director Network Implementation and works independently on day-to-day operations managing a team that may consist of Network Specialists, Engineers, and Network Implementation Program Managers.
Location
Ideally, this role would be Hybrid with the Houston, TX location, but we are willing to consider a Work from Home based in Texas.
The Main Responsibilities
- Manager will be responsible for managing people, budgets, and customer commitments for a designated territory.
- Manage and supervise staff by appraising performance, training, administering salaries, and communicating department objectives.
- Must be accessible 24 X 7 X 365.
- Drive continued training on new systems, improve processes and procedures and push initiatives throughout the organization.
- Help support both Lumen engineering and construction teams, and engineering and construction vendors with quality and following of processes and productivity.
- Participate in the process of negotiating and/or bidding of projects with vendors/contractors for the construction/installation of OSP facilities.
- Responsible for capital and expense budgets to support area along with meeting and exceeding required build schedules for business as usual (BAU) work including growth, rehab, road moves, site vacates, and administer fiber outage restoration.
- Establish and maintain effective and productive working relationships with personnel at all impacting organizations as well as other external contacts so that issues are resolved correctly and timely.
- Manage employees, contractors, and vendors for the efficient and timely completion of projects.
- Manage and direct plans and specifications to provide high quality service within established time frames and to meet defined financial criteria.
- Serve as the interface on engineering and construction matters helping to ensure conformance to established practices and procedures.
- Provide leadership and motivation to team members and support local in-person and virtual teams.
- Establish and monitor performance objectives for direct reports that align with organization goals, while coaching to attain objectives.
- Determine training requirements and promote direct report development through individual development plans (IDP), peer-to-peer training, and internal and external training resources.
- Continually striving to better define and improve departmental processes for optimal efficiency and network reliability while engaging intradepartmental and interdepartmental resources to achieve results.
- Perform special projects and other duties as assigned.
What We Look For in a Candidate
- Bachelor’s Degree or equivalent experience and training.
- 2-4 years of telecommunications engineering and construction knowledge and experience.
- 1+ year of previous supervisory or leadership experience.
- Strong customer service and communication skills.
- Strong computer skills required, including experience with the Microsoft Office Suite (Excel, Word, Access, Outlook, etc.).
- Possess strong organizational, time management and analytical skills.
- Ability to analyze and manage financial data and that include capital and expense budgets.
- Ability to manage multiple projects simultaneously, demands with competing priorities, all while making timely decisions.
- Ability to build group commitment to company goals and objectives.
- Must enjoy working in a fast-pace, results driven organization.
- Ability to travel as required.
- Must have a valid driver's license.
- Must be available 24X7 to support network emergencies
Preferred Qualifications
- Bachelor’s degree or equivalent education and experience, preferably with 5-7 years related experience and 2+ years previous manager level leadership experience.
- Ability to prepare presentations and clearly articulate the position being taken in the presentations.
- Demonstrated leadership and coaching skills acquired through previous experience.
- Demonstrated ability to develop and execute short- and long-term objectives in a team environment.
- Comprehensive knowledge of engineering / construction practices and procedures, including underground, buried, and aerial construction of copper and fiber facilities, and road move experience.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
$109,330 - $145,770 in these states: TX
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Requisition #: 334517
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
109330
145770
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Application Deadline
10/03/2024