Manager of Accounts Receivable - United Way of Central Indiana

Manager of Accounts Receivable

Finance Department

Operations

United Way of Central Indiana works to bring the resources of philanthropy, government, corporations, the social sector and neighborhoods together to confront generational poverty head on and ensure a better future for our neighbors in need. 

This is an ambitious time to join United Way as we embark on a five-year strategic plan to reduce the number of households experiencing poverty and housing insecurity. To make a significant impact in our region, United Way is looking for dedicated, confident, and compassionate team members who live our shared values of inclusivity, courage, accountability, respect, and excellence. 

Position Summary

United Way of Central Indiana recognizes the key to success is a strong and cohesive team that works through shared values to achieve our mission.

The Manager of Accounts Receivable is the member of our Finance team responsible for timely and accurately researching, processing and troubleshooting of all receipts of payment (check, EFT, credit card, etc.). This position to actively manages, all processing and researching resolutions for payments and communicating and meeting financial deadlines. This position requires a comprehensive understanding of the organization's various activities and high levels of collaboration across the organization to determine sources of funds and appropriate accounting and coding for accurate collections and budget evaluations.

Position Duties & Responsibilities

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

• Process daily deposits for all receipts through UWCI's remote deposit tools, including:

1. Process daily lockbox payments and apply to pledges and/or accounting software as necessary.
2. Record daily all receipts to open pledges, AR or revenues as appropriate in either SCRM or accounting software.
3. Process paper and online payments coming from external sources and other United Way's and associated online payments.
4. Record necessary notes or attach necessary documentation to create clarity in postings.
5. Process data in an efficient manner with urgency.
6. Manage financial and project deadlines.
7. Research and exercise professional discretion on proper application and accounting for receipts under approved threshold.
8. Collaborate with United Way's, companies, individual donors, banks, and team members to gather necessary payment data.

• Process pre-authorized payments or credit cards transactions on a weekly basis.

1. Process credit cards transactions for staff member needs or purchases.
2. Process external credit card payments from companies and apply to their pledges/company payroll.
3. Pro-actively manage rejected credit card transactions and communicate with Collections on moving donors from credit card to direct bill if necessary.

• Train and support other Finance Team members with processing payments.
  • Manage connectivity to other United Way portals.
  • Collaborate with United Ways, companies, individual donors, banks, and team members to gather necessary payment data.
  • Collaborate and resolve discrepancies/open issues regarding receipts by conducting internal and external communications.
  • Collaborate with Collections and Financial Analytics Manager on open AR items.
  • Maintain complete and accurate files for all areas of responsibility.
  • Identify, propose, document, and implement process improvement in the receivable process, including communications with Fundraising and Finance Departments
  • Respond to internal and external inquiries on a timely and accurate manner for all related areas.
  • Process data in an efficient manner with urgency.
  • Communicate in a courteous and professional manner with internal and external constituents.

• Manage financial and project deadlines.
• Perform special assignments and other work, on an as-needed basis.

Qualifications

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. United Way also values innovative thinking, and a successful candidate will be a self-starter who can work within the team to achieve goals and objectives. The individual should have effective communication skills, attention to detail and organization, flexibility, adaptability, and the ability to multi-task and be open-minded in a fast-paced environment. The individual will also maintain knowledge of trends in his/her area of responsibility and reviews literature to understand key issues.

This individual routinely reads, interprets and analyzes financial reports, general business periodicals, professional journals, technical procedures, and/or governmental / legal regulations.  Routinely writes complex detailed reports and business correspondence.  Routinely presents information and responds to questions from groups of managers (may include Top Management), clients, customers, and the general public. This individual also routinely analyzes and defines problems, establishes facts, and draws valid conclusions. Is able to deal with nonverbal symbolism (formulas, scientific equations, graphs, etc.). Able to interpret an extensive variety of technical. instructions/information in mathematical or diagram form and deals with several abstract and non-concrete variables. Also Makes day-to-day and/or daily decisions used to support strategic direction.  Decisions often require thought and are structured.  Decisions tend to be short term (one year or less) and usually moderate to high cost.

Education and/or Experience

Bachelor's degree in accounting preferred or at least four plus years of relevant experience in accounts receivable. Must be computer proficient and detail oriented. Effective time management is essential along with the ability to multi-task. Must be able to successfully meet various processing deadlines. Organizational and interpersonal skills are critical to this position.

*Work experience may substitute for education requirements on a case-by-case basis.

Position Leader:            Finance Senior Manager

Position Leads:              No Direct Reports

FLSA Status:                 Exempt, Full-Time

Salary Range:                Market

Benefits:                       Complete Benefits Package Available

Reviewed:                     October 2024

Equal Opportunity Employer

Please apply at uwci.org/careers

This position description does not constitute a contract of employment or a guarantee of any terms or conditions of employment. UWCI employees are employed on an at-will basis. In addition, nothing in this position description restricts UWCI's right to assign or reassign duties and responsibilities to this position at any time.