Manager of Data Products and Delivery - HarmonyCares
Troy, MI 48084
About the Job
HarmonyCares is one of the nation’s largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.
Our Mission – To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.
Our Shared Vision – Every patient deserves access to quality healthcare.
Our Values – The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.
Why You Should Want to Work with Us
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Great Place to Work Certified
- Established in 11 states
- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!
The Manager - Data Product & Delivery will lead a team responsible for building and maintaining high quality foundational data products that drive operational decision making, clinical value and enable HarmonyCares’ mission to provide high quality personalized healthcare in the home for those who have difficulty accessing care. In this role, you will be responsible for overseeing the end-to-end delivery of data products within our organization. You will lead a team of Data Analysis Analysts and other stakeholders to ensure the successful delivery of high-quality data products that meet business objectives, ensuring the efficient and effective operation of data processing related to enterprise systems including the data warehouse, data repository, and data-related to client operations. The Manager - Data Product & Delivery will:
- Manage a team responsible for the design, development, and maintenance of data processing systems and products including data warehouse, data repository, database administration, and organizing/evaluating data from clients
- Understand business needs, strategic objectives, processes, how data and analytics are used, and the link between data and analytics strategy and business strategy
- Collaborate with other departments to gather data requirements and build data assets that provide support to analytics, business intelligence, and decision-making processes
- Co-create project goals and timeline across the team and with stakeholders
- Construct and executes a prioritization framework by taking in a range of inputs and prioritizing backlogs based on benefits, feasibility, and expected ROI; articulates the tradeoffs and priorities to leaders and team members
- Develop deep understanding of user needs and refines/articulates new solution features to address those needs
- Be able to simplify and streamline solution delivery by breaking down complex features, identifying the riskiest assumptions, and flagging potential dependencies
- Counsel teams leveraging frameworks (e.g., scrum) and organizes teamwork and interactions using agile tools and metrics
- Counsel teams to focus on data-driven prioritization and value-driven outcomes
- Demonstrate understanding of Acceptance Test Driven development, DevOps principles (e.g., automation, CI/CD), data/system integration needs, and connections with adjacent products/services
- Leverage understanding of non-functional product requirements to build holistic roadmaps (e.g., engineering, architecture, security, and access control)
- Design solution capabilities to meet technical and operational needs (e.g., resilience, scalability, performance, reliability)
- Develop and implements data policies, procedures, and best practices to ensure data quality, security, and availability
- Monitor and troubleshoots data processing systems and infrastructure to ensure data is processed accurately and efficiently
Required Knowledge, Skills and Experience
- Bachelor's degree or equivalent experience in Computer Science, Data Science, Information Systems, or a related field.
- 5 years + experience building data products and managing data operations
- Extensive experience with TSQL, SSIS and SSMS and strong understanding of Agile development, DataOps and CI/CD principles
- Data security and the appropriate care of sensitive patient information
- Strong leadership, project management, and interpersonal skills
Preferred Knowledge, Skills and Experience
- Experience with cloud-based data warehouse platforms
- Familiarity with healthcare data privacy regulations
- Background working with CMS data – Medicare/Medicaid Programs
- Continuous improvement mindset and a desire to always be growing their technical knowledge and leadership acumen
HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.