Manager of ECHO (Education, Community, Health, Opportunity) - Internal Only - Aurora Housing Authority

The mission of the Housing Authority of the City of Aurora (AHA) is to develop and promote quality housing while supporting and encouraging economic opportunities leading to self-sufficiency and independence. AHA accomplishes this mission by providing affordable or subsidized housing at 15 different properties, administering approximately 1700 vouchers, and offering a variety of programs with case management.    

AHA fosters a professional, productive, and friendly work environment in which the open exchange of ideas and information is encouraged. At AHA, we know that our reputation and impact are built upon the acts of each employee.

Why work for AHA?  

• Make a difference in your community  
• Earn outstanding benefits including medical, dental, vision, 401k w/ 4.5% employer match, and robust holiday, vacation, and sick leave policies  
• Participate in a diverse workplace that values inclusivity  
• Volunteer in the community on paid time  
• Continue your education on the job and through our tuition reimbursement program  

Prior to hire, candidates will receive our full benefits guide detailing these and other benefits.  

AHA is an Equal Opportunity Employer.

The Manager of ECHO provides leadership and supervision to ECHO (resident services) staff members within the department in consultation and collaboration with the Senior Director of Family Services. The person in this position assumes administrative responsibilities required of the different programs (i.e., monthly reports, coordinating Commodities Supplemental Food Program, administering the HUD Service Coordinator grant, etc.). In addition, this position fills a role within ECHO as the Education, Health, and Wellness Coordinator or Community Engagement Coordinator to bring these services and activities to residents living on Aurora Housing Authority properties.

1. Works with the Senior Director of Family Services to assure that the mission, values, and goals of AHA, the Department of Family Services and ECHO are actualized by ECHO staff members. 
2. Assures that all ECHO programs are conducted utilizing Asset Based Community Development (ABCD) and Trauma Informed Community Building (TICB) methodologies with the goal of empowering residents to share their strengths with each other and to achieve safe and service-enriched communities. 
3. Makes recommendations to the Senior Director in the hiring, firing, advancement, promotion, suspension, lay-off, reward and discipline of ECHO staff members.
4. Provide one-on-one supervision to 4-6 ECHO staff members, including reviews.
5. Performs administrative duties as assigned, and to do so accurately and in a timely fashion (i.e., monthly reports, Service Coordinator grant administration, CSFP reports, etc.). 
6. Leads ECHO team meetings 2 times per month, and more often as necessary.
7. Supervises the development of calendar of events for each area of ECHO’s work on all AHA properties where ECHO has a presence.
8. Assist resident-led Resident Councils in conducting effective and productive meetings, improving volunteer leader training, and encouraging volunteer participation.
9. Identifies, recruits, and collaborates with community partners and organizations to connect them with residents through workshops and events. Establishes, builds, and maintains partnerships with relevant organizations and individuals to connect residents with opportunities and resources.
10. In the role of Education, Health and Wellness Coordinator:
    • Coordinates and promotes a variety of workshops and projects to increase health and wellness of residents (e.g. cooking classes, balance classes, health coverage workshops, nutritional food programs, etc.).
    • Plans and coordinates adult educational programs such as ESL classes, GED classes, and vocational programs. 
    • Collaborates with Aurora Public School district, Cherry Creek Public School district and other community organizations to connect residents with early childhood education, after school programs and other educational opportunities for children and youth.
11. Or, in the role of Community Engagement Coordinator:
    • Plans and coordinates social events at all AHA properties to serve both older adults and families.
    • Collaborates with resident council members and other ECHO staff members to organize various events.
    • Provides communication such as flyers, calendars, and newsletters for upcoming activities.
12. In coordination with the Senior Director, serves as the ECHO liaison with other AHA departments and external partner agencies.
13. Serves as a liaison and advocates for AHA residents with community partners and property managers.
14. Participates in weekly supervision with the Senior Director.
15. Other duties as assigned.

• Master’s degree in a related field preferred (e.g. Social Work, Public Health, Education, Nutrition, Health Education, Health Promotion, etc.), or bachelor’s degree in a related field accompanying proven field experience.

• Experience in outreach, health promotion and education.

• Knowledge of community organizing principles that lead to empowerment.

• Knowledge about health and wellness for diverse groups.

• Experience in facilitation and community organization.

• Excellent communication skills (verbal and written) and excellent customer service skills.

• Experience with Microsoft Excel, Word, Access, PowerPoint, and Teams.

Conditions of employment:

Valid Colorado Driver License and proof of Insurance due to the need to travel amongst various local properties.

Please submit a resume and cover letter when responding to this job posting. Starting salary for this role will be between $76,500 - $78,500, depending upon experience.