Manager of Enrollment and Provider Data (Health Plans) - Samaritan Health Services

• Samaritan Health Plans (SHP) provides health insurance options to Samaritan employees, community employers, and Medicare and Medicaid members. SHP operates a portfolio of health plan products under several different legal structures: InterCommunityHealth Plans, Inc. (IHN) is designated as a regional Coordinated Care Organization (CCO) for Medicaid beneficiaries; Samaritan Health Plans, Inc. offers Medicare Advantage, Commercial Large Group, and Commercial Large Group PPO and EPO plans; SHP is also the third-party administrator for Samaritan Health Services’ self-funded employee health benefit plan.

  As part of an Integrated Delivery System, Samaritan Health Plans is strategically and operationally aligned with Samaritan Health Services’ mission of Building Healthier Communities Together.

  This is a remote position in which we are able to employ in the following states: Alabama, Alaska, Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, or Wisconsin

• JOB SUMMARY/PURPOSE

  • Oversees and manages the member enrollment and PDM operations to ensure accuracy, efficiency, and compliance with regulatory requirements and internal policies. Supports the overall integrity of provider data to facilitate efficient operations and exceptional service delivery. Leads a team of professionals and works collaboratively with other departments to optimize processes, enhance service delivery, and achieve organizational goals.

• DEPARTMENT DESCRIPTION
  • Samaritan Health Plans (SHP) operates a portfolio of health plan products under several different legal structures: InterCommunity Health Plans, Inc. (IHN) is designated as a regional Coordinated Care Organization (CCO) for Medicaid beneficiaries; Samaritan Health Plans, Inc. offers Medicare Advantage, Commercial Large Group, and Commercial Large Group PPO and EPO plans; SHP is also the third-party administrator for Samaritan Health Services’ self-funded employee health benefit plan. As part of an Integrated Delivery System, Samaritan Health Plans is strategically and operationally aligned with Samaritan Health Services’ mission of Building Healthier Communities Together.
• EXPERIENCE/EDUCATION/QUALIFICATIONS
  • Bachelor’s degree in Healthcare Administration, Business Administration, Information Management, or a related field; or equivalent experience required. Master’s degree preferred.
  • Three (3) years experience in enrollment and/or provider data management within a managed care organization or a similar healthcare setting required.
  • Two (2) years progressive leadership experience required.
  • Experience in healthcare regulations, including Medicare and Medicaid, required.
  • Experience in healthcare management systems and data analytics tools required.
• KNOWLEDGE/SKILLS/ABILITIES
  • Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
  • Conflict resolution - Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner.
  • Critical thinking – Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions.
  • Communication and team building – Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects.
• PHYSICAL DEMANDS

  • Rarely
    (1 - 10% of the time)

    Occasionally
    (11 - 33% of the time)

    Frequently
    (34 - 66% of the time)

    Continually
    (67 – 100% of the time)

    LIFT (Floor to Waist: 0"-36") 0-20 Lbs
    
    LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

    LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

    CARRY 1-handed, 0 - 20 pounds
    
    CARRY 2-handed, 0 - 20 pounds

    KNEEL (on knees)

    BEND FORWARD at waist

    CLIMB - STAIRS

    STAND
    
    WALK - LEVEL SURFACE

    ROTATE TRUNK Standing

    REACH - Upward
    
    PUSH (0-20 pounds force)

    PULL (0-20 pounds force)

    SIT
    
    ROTATE TRUNK Sitting

    REACH - Forward

    MANUAL DEXTERITY Hands/wrists

    FINGER DEXTERITY

    PINCH Fingers

    GRASP Hand/Fist

    None specified

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