Manager of IT Business Applications at Motion Recruitment Partners, LLC

Company Overview: Join a premier company specializing in heating, ventilation, air conditioning, and refrigeration (HVACR) services for commercial real estate
We cater to large enterprise clients and are dedicated to delivering cutting-edge solutions.

Position Summary: We are seeking a Manager of IT Business Applications to lead our software application initiatives and ensure seamless integration across business processes
You will manage a team of five direct reports and work closely with external vendors responsible for our software development and maintenance.

Key Responsibilities:

• Team Leadership: Guide and develop a team of business application specialists, promoting teamwork and ongoing improvement
  
• Vendor Collaboration: Manage relationships with external software vendors, ensuring that development and maintenance align with our company goals
  
• Automation Initiatives: Lead efforts to automate processes, including:
  • Efficiently handling HVAC support requests
    
  • Optimizing dispatch operations
    
  • Enhancing technician mobile app functionalities
    
  • Implementing automated invoicing systems
    
• Stakeholder Engagement: Communicate regularly with department heads to gather requirements and provide updates, ensuring alignment with business objectives
  
• Software Optimization: Oversee and enhance existing software solutions to meet operational needs
  

Required Skills & Experience:

• Professional Background:
  • 6+ years of experience in Software Development
    
  • 3+ years in a managerial capacity within Business Applications
    
• Vendor Management Experience: Proven track record in overseeing software projects with external vendors
  
• Service Platform Knowledge: Familiarity with platforms such as GP Wennsoft, ServiceMax, IFS, etc
  
• System Experience: Background in ERP and CRM systems
  

Preferred Skills & Experience:

• Industry Insight: Experience in HVAC, mechanical repair, or field engineering support
  
• Technical Expertise: Solid understanding of software engineering concepts
  
• Preference for candidates with a background in application development or software engineering, facilitating better accountability with external development teams
  
• Familiarity with SharePoint is a plus
  

Cultural Fit:

• Ability to engage business stakeholders throughout the development and implementation processes
  
• Proven experience in building relationships with internal department heads, with a focus on collaboration (90% internal, 10% external)
  

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