Manager of Payroll - PLS Financial Services, Inc.
Chicago, IL 60606
About the Job
Why PLS? Because You Deserve Better!® PLS — which stands for People – Location – Service — is a leading retail provider of financial services. The “P” comes first, because our customers are at the center of everything we do, and we recognize that it’s our exceptional team members who go above and beyond every day. The PLS Group, headquartered in Chicago, is comprised of over 200 financial service centers in 12 states. Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives. PLS was founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents.
Position Overview:
The Manager of Payroll is responsible for overseeing and managing the Organization’s payroll functions, ensuring pay is processed on time and accurate. The Manager of Payroll will collaborate with internal partners and external vendors to standardize processes, drive efficiency, and ensure compliance with federal, state, and local regulations.
Responsibilities:Job Description:
- Oversee the preparation and production of weekly and bi-weekly payroll for approximately 3,500 employees across multiple states including New York, California, Massachusetts, and Illinois.
- Ensure accuracy and completeness of payroll processes by establishing and implementing an auditing and quality control process
- Provide accurate, real-time data to our Operations Leadership Team to enable them to make strategic decisions
- Prepare payroll posting files and provide support to accounting department to reconcile payroll accounts
- Ensure compliance with federal, state, and local payroll, wage, and hour laws utilizing best practices
- Lead a high performing team with a focus on exceptional customer service and quality results
- Act as the subject matter expert and stay current on payroll systems, regulations, and labor laws impacting the payroll process
- Identify process improvement opportunities and lead payroll optimization projects
- Monitor changes in regulatory requirements and internal policy changes, partnering cross-functionally to determine if payroll processes need to be updated
- Ensure accuracy of W-2s
- Analyze workflow process gaps, proactively recommending solutions, and implementing improvements
- Support audits such as 401(k) audits, workers' compensation audits, and internal audits
- Create and maintain process documentation
- Troubleshoot and resolve payroll and timekeeping system issues promptly
- Perform additional duties as assigned
Job Requirements:
- Bachelor’s degree in accounting, finance, business administration or a related field required
- 10+ years of experience in payroll operations across multiple states, including New York, California, Illinois and Massachusetts
- Experience with UKG (formerly known as UltiPro) and Workforce Management (formerly known as Kronos) highly preferred
- 5+ years of experience in managing and motivating direct reports and teams
- Strong attention to detail and accuracy
- Intermediate proficiency in Microsoft Excel
- Excellent interpersonal skills, positive attitude, flexibility, and willingness to learn new proficiencies and systems
- Expertise in payroll and tax regulations at the federal, state, and local levels
- Ability to develop, improve, document and provide high quality deliverables
- Excellent problem-solving skills. Strong ability to proactively identify and implement effective solutions
- Certified Payroll Professional (CPP) or equivalent certification preferred
- Experience leading payroll and timekeeping system implementations, integrations, and upgrades with strong project management skills
- Ability to streamline payroll processes and drive operational improvements
- Strong analytical and problem-solving skills, with the ability to analyze payroll data and make data-driven decisions
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior leadership
- Ability to work collaboratively and build relationships with internal and external partners and business leaders across the organization
- Ability to deal tactfully and discreetly with confidential matters
Physical Requirements:
- Must be able to sit and/or stand for long periods of time.
- Ability to lift 15 lbs.
Benefits:
Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, and on-going training available.
We strive to demonstrate our Core Values in all positions at PLS:
Communication ● Customer Focus ● Integrity and Trust ● Teamwork ● Results
PLS Financial Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. PLS Financial Services is a drug-free workplace. PLS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify your Recruiter or a member of our Human Resources team at talentacquisition@PLS247.com to make arrangements. The decision on granting reasonable accommodation will be made on a case-by-case basis.
For jobs located in the City of Los Angeles, consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance, qualified applicants with criminal histories will be considered for employment