Manager of Training & Development - TA Dispatch

TA Services has been the premier integrated solutions provider for Freight Brokerage, Managed Transportation, Warehouse and Fulfillment, and Cross Border Logistics needs since 1986.

Company culture is intentional here at TA Services and our core values help guide us in the cultivation of that culture. We know how important it is to join a company where you feel valued and are given opportunities for advancement. That is why we give everyone the tools and training to reach their full potential! If you think TA Services could be a home for you, take a look at our five core values to check if your values align with ours:

People First – Our people come first. We take pride in working together to create sustainable relationships.

Service– Service is at the core of what we do and who we are. We are honest in our approach, genuine in our care, and thoughtful in our execution.

Safety – Not silent nor second. Safety is engrained in our people, processes, and daily operations.

Results – We create value-driven solutions that deliver extraordinary results.

Innovation – Continuously adapting, we encourage great ideas to create solutions that matter.

• Collaborates with business owners and departments to identify business needs and training priorities.
• Collaborates and supports other departments on new customer startups and projects
• Supports departments with framework documentation for work instructions related to clients specific documents.
• Searches for gaps in training content and materials that need updating to generate higher productivity and professional development
• Research new training tools and materials that can enhance training procedures while providing value to employees
• Identify future training needs and creating a curriculum to facilitate that training
• Lead programs to assist employees with transitions due to technological changes, acquisitions and mergers
• Set up leadership development programs and resources
• Conducting orientation programs and arranging training program for new hires
• Resolving any specific problems and tailoring training programs as necessary
• Other duties as required and assigned

•  Excellent written and oral communication skills that demonstrate a proven ability to develop relationships within all positions within the company
• Clearly explaining how to meet training requirements necessitates outstanding communication skills
• Ability to work as part of a cross functional team
• Ability to communicate with various levels of the organization as well as various levels of the customer’s organization
• Ability to lead, develop and coach teams
• Ability to apply common sense understanding to carry out instructions from workstream owners
• Excellent planning and organizational skills
• Strong problem-solving skills
• Quality driven and results oriented
• Highly motivated self-starter able to operate effectively with minimal supervision
• Travel required up to 25%

Education and Experience:

• Bachelor’s degree from a 4-year university or college; an emphasis on logistics preferred
• Minimum 5 years of experience in training or logistics role; or an equivalent combination of education and experience
• Experience with Learning Management Software (LMS) desired
• Track record of designing and executing successful training programs
• PC literate with expertise in Microsoft Outlook, Word, PowerPoint, Visio and Excel

All your information will be kept confidential according to EEO guidelines.