Manager, Operations - Certus Pest Inc

WHO WE ARE

Join the buzz at PURCOR Pest Solutions™, where we're not just about bugs, we're about building careers as big as your ambition! Ranked #19 on PCT Magazine's top 100 list, we're the fastest–growing name in pest control with a national footprint and a mission to protect what matters most – families and businesses. Apply now and let’s conquer pests together!

WHAT’S IN IT FOR YOU:

• Competitive Base Pay PLUS Bonus potential (hello, pay raise!)
• Medical, Dental & Vision Benefits (because health is wealth)
• Employer Paid Short-Term & Long-Term Disability (STD/LTD) (we've got your back)
• Employer Paid Life Insurance (yep, we've got that covered too)
• Paid Time Off (PTO) and Holiday Pay (time to recharge!)
• 401K Retirement Savings with Company Sponsored Match
• Opportunities for advancement & career growth (sky's the limit!)
• Other Company Provided Benefits:
  • Vehicle
  • Gas card
  • iPhone
  • Laptop or iPad
  • Car insurance
  • Uniform
  • Work shoes
  • Certification fees

JOB SUMMARY:

Are you ready to take charge and lead a dynamic team to success? We're seeking a passionate and driven individual to join our team as an Operations Manager. You'll play a vital role in overseeing service functions, ensuring top-notch customer satisfaction, and exceeding production goals. If you thrive in a fast-paced environment and are committed to delivering exceptional service, this role is for you!

YOU WILL BE RESPONSIBLE FOR:

• Lead and inspire service staff to excellence, ensuring compliance with company policies and safety standards.
• Drive daily and monthly production goals to new heights.
• Champion customer satisfaction by promptly addressing concerns and providing top-tier service.
• Conduct regular check-ins and provide tailored coaching to team members.
• Hit the field with the team, spending at least 60% of your time ensuring job quality and providing leadership.
• Assist in recruiting, hiring, and training production technicians.
• Collaborate with branch managers to tackle team member relation issues.
• Maintain inventory and ensure proper issuance of products to Service Professionals.
• Keep our fleet in top shape, coordinating vehicle inspections and accident procedures.

WHAT YOU NEED TO BE MOST SUCCESSFUL:

• High School diploma or equivalent.
• Valid driver's license and ability to lift at least 50lbs.
• Stellar communication skills, both written and verbal.
• Comfort with basic math calculations.
• Safety-conscious mindset, with the ability to work in a constant state of alertness.
• Flexibility to work Saturdays and pass background checks and substance abuse testing.
• Preferred: Experience in the service industry or service management.

License/Certification (Required):

• General Household Pest and Rodent Control License or Pest Control Operator Certification.

Joining our team means becoming a part of a close-knit crew dedicated to delivering top-notch service and unmatched customer experiences. So, if you're ready to embark on an exciting journey with a company that's all about growth, innovation, and success, what are you waiting for? Apply now and let's make magic happen together!

We're committed to diversity and equal opportunity employment – your uniqueness is what makes our team shine!